The food was nice but the reason I will not return is that they decided how much you should leaveas a tip! Hounslow, Middlesex, TW3. This website uses Google Analytics to collect anonymous information such as the number of visitors to the site, and the most popular pages. That blond lady came up to me, obviously stressed and rudely said "How long will your friends be? Had iberian fish supper which was extremely tasty. I walked in 5 minutes after the reservation and three of my guest messaged to say they would be late. Excellent food and well above average quality. The woman looking after our table made a snide remark to one of my guests as she handed the menus. Parking: There is a large car park across the road from the restaurant. Read more See all (170) I walked in 5 minutes after the reservation and three of my guest messaged to say they would be late. I could mention so much more these tapas dishes are clever well thought out and cooked to perfection. Yes indeed. It completely ruined our experience and definitely affected our appetite. Jack 'O' Bryan's Our passion is great food and great service. How dare you! 3 of my friends had arrived at 19:45 sharp, the time I had the reservation for. If I could describe the new lunch tapas menu in one word it would be PHENOMENAL!!!! Address 5 Chalmers Street, Dunfermline, Fife, KY12 8AT Contact T. +44 (0)1383 324 720 E. mail@jackobryans.com Book a table Weds & Thurs: 12pm - 2.45pm; 5pm - 8.15pm Fri: 12pm - 2.45pm; 5pm - 8.15pm Sat: 12pm - 2.45pm; 5pm - 8.30pm Sun: 12pm - 6.30pm I hadn't even ordered a drink after being there 10 minutes, and when the blond lady noticed she huffed and puffed and asked for our drink order. Can a gluten free person get a good meal at this restaurant? Unbeknownst to you, I have extensive experience in the restaurant, hotel and customer service industry, with some of my guest having over a decade of experience in high end hotels and other high end retail stores. Had iberian fish supper which was extremely tasty. Are you sure you want to delete this question? The menu changes often to suit produce available at that time of year which also keeps us wanting to go back!More. Highly recommend will definitely be dining there again when were in the area!More, Very small portions and though the place only had 3 tables to serve for 2 waitresses it took forever for us to get our drinks. Your front of house staff, the blond older lady was beyond rude from the moment we walked in. I was upset and ready to just leave altogether. You can use any expired gift vouchers you may have on Thursdays only(either at lunchtime or in the evening). I'm so shocked by your lack of tact and professionalism. Delicious, hot and beautifully presented - all 3 courses. Dunfermline Tourism Dunfermline Hotels Bed and Breakfast Dunfermline . We know how to treat guests and your establishment definitely does not. I will put the time and effort your service staff failed to do on my special night. more, British, Scottish, Vegetarian Friendly, Gluten Free Options. Highly recommend! Iberian & Seafood Inspired Restaurant,Tapas Gin & Cocktail Bar. The food wasn't so appetising with such distasteful service. Improve this listing. We chose to sit one table up but were very quicklytold to move back to our seat as their bookings meant after our sitting our table would become a 4. Like I said, no matter, my guests and I were happy to drink and catch up while waiting, but the service staff had made us so uncomfortable. Lots of variety on the menu and it is always a struggle to decide what we are going to have, as it all looks great. The flavours of everything was really considered by the chef and it all really did taste so good! Great lunch, seafood and chocolates are amazing . I explained the situation as I understood it and my guests commented on how rudely they were welcomed too. Not at any point during our meal were we asked if everything was ok. Our water at the table was never re-filled unless we asked. I'm really writing this review for your staff to reflect and do better. We had to ask. Does this restaurant offer table service? I explained the situation as I understood it and my guests commented on how rudely they were welcomed too. Great lunch, seafood and chocolates are amazing . Is Jack 'O' Bryan's implementing safety measures as a result of COVID-19? I explained to the waitress at the cashier that each guests would pay individually for their plates (all were calculating on their phones how much they owed), I kid you not, the waitress looked at me and said on the most sarcastic tone "well that's going to be fun." Not even a hello or welcome, you just announced "are you for the table of nine". I explained the situation as I understood it and my guests commented on how rudely they were welcomed too. No matter, we were relaxed and ready to order a round of drinks. My three final guests rushed in about 15 minutes late (at most). Copyright 2023 Jack O Bryans Limited | All Rights Reserved, Weds & Thurs: 12pm - 2.45pm; 5pm - 8.15pm. You can find out more about which cookies we are using or switch them off in settings. Ridiculous. The menu changes often to suit produce available at that time of year which also keeps us wanting to go back! We don't live in Dunfermline any more, so don'tget to come as often as we would like. Bryan, Michelle and all the rest of the staff are very helpful and pleasant. A full list is available within the "safety precautions" section of this page. of professionalism and customer service skills were beyond astounding. Staff were attentive, polite and friendly. What you can expect during your visit. It definitely had the wow factor in taste. My husband and I both had the steak, absolutely tremendous! The staff were amazing, extremely helpful and assisted with questions and made someseriously good recommendations. Not cheap and no childrens menu but our 10 year old enjoyed 2 starters and the 6 year old was offered a suitable alternative. This restaurant scored 4.7 in the Google rating system. Both of us were driving so no wine but we did sample a 'mocktail' each. 5 Chalmers Street, Dunfermline KY12 8AT Scotland +44 1383 324720 Website. Ridiculous. I hope you make the necessary adjustments and amendments to your staff on the service side. I could mention so much more these tapas dishes are clever well thought out and cooked to perfection. It was just poor service. Then for 12 I expected more than 2 scallops as a starter. Yes indeed. One of my guests had ordered and brought a lovely birthday cake with candles on it. Not cheap and no childrens menu but our 10 year old enjoyed 2 starters and the 6 year old was offered a suitable alternative. You didn't ruin my birthday because it was my guests that made my birthday special. Gotta say this is a true gem, in a town that needs more of. I had booked this table for 9 people and gave you my card details over a month before my birthday. 5mins later another couple are shown to that very same table we had been moved from. If you disable this cookie, we will not be able to save your preferences. Get yourself along and try it David and Victoria. Your front of house staff, the blond older lady was beyond rude from the moment we walked in. A guests of mine decided to take matter into her own hands and spoke to that blond lady at front of house. Tripadvisor performs checks on reviews. Book ahead as there's limited space inside. We also found the staff very professional and knowledgeable. The food wasn't so appetising with such distasteful service. On the way out we bought some of Jacks chocolates which were divine. Definitely a return visit is required! It is on your bill! Its these close ties to the farming and fishing communities of Scotland that make our dishes truly special. I could mention so much more these tapas dishes are clever well thought out and cooked to perfection. It definitely had the wow factor in taste. 10/10. Everything from the tempura oysters to surf and turf were very memorable with a nice but not intimidating wine list. Then for 12 I expected more than 2 scallops as a starter. Closed now : See all hours. x. Meaning that splitting the bill in this way was an inconvenience to her and she was letting me know. Went along to continue the celebrations for Hubbys birthday! Directed by Jack O'Brien Play Drama Original The Full Monty (Oct 26, 2000 - Sep 01, 2002) Directed by Jack O'Brien World premiere at Old Globe Theatre (Jack O'Brien, Artistic Director; Douglas C. Evans, Managing Director; Craig Noel, Executive Director) Musical Comedy Original Getting and Spending (Oct 25, 1998 - Nov 29, 1998) I felt belittled and slightly bullied to be honest. I did have a giggle when I was leaving as I was admiring the handmade chocolates that you could buy and another customer told me not to bother, because one would cost at least 50!!! I'm really writing this review for your staff to reflect and do better. About DR. JACK R O'BRIEN MD. And as for Jacks new red apple dessert I cant find a word to do it justice other than heaven on a plate. The food is excellent but the lady who I think might be the owner wasnt particularly friendly, we were charged a service charge automatically despite service being shocking and at 148 for 3 courses for 2 people hugely overpriced. Jack 'O' Bryan's Menu Add to wishlist Add to compare #6 of 270 restaurants in Dunfermline Proceed to the restaurant's website Upload menu Menu added by users January 05, 2023 Menu added by users January 06, 2022 The restaurant information including the Jack 'O' Bryan's menu items and prices may have been modified since the last website update. We went for all three courses and it all tasted so good! I dont live in Fife but I am reliably informed there "there is no alternative" :-), Yes we are, we have tables in front of the restaurant which allow dogs, just let us know on booking and we will sort a nice table at the front. The table next to us that we had sat at was not booked until later. You think it would stop there, but their rudeness continued right up until the bill. The good was excellent. Dunfermline. It definitely had the wow factor in taste. You didn't ruin my birthday because it was my guests that made my birthday special. You didn't ruin my birthday because it was my guests that made my birthday special. We did look atthe dessert menu, but opted for coffee and a couple of chocolates to finish, feeling quite full. If the food wasn't so good, no none would dine here. We left hungry and angry as it is rudewill find somewhere else I am sure!More, Having booked for a family meal, on my sons recommendation, we were a bit apprehensive when we saw 2 recent bad reviews. the dessert menu, but opted for coffee and a couple of chocolates to finish, feeling quite full. A lovely evening which we would happily repeat in the future.More, I had the unfortunate event of spending my 30th birthday here. The meal was sublime with the lamb top of the list. Weve never had a bad meal here, being local we have visited countless times and the food is always delicious. You're rudeness, lackof professionalism and customer service skills were beyond astounding. Tripadvisor performs checks on reviews. Please do better next time.More, The food was excellent, came in good time and well presented. Get quick answers from Jack 'O' Bryan's staff and past visitors. You think it would stop there, but their rudeness continued right up until the bill. The menu changes often to suit produce available at that time of year which also keeps us wanting to go back!More. if in Edinburgh would be a lot more expensive. Not at any point during our meal were we asked if everything was ok. Our water at the table was never re-filled unless we asked. Like I said, no matter, my guests and I were happy to drink and catch up while waiting, but the service staff had made us so uncomfortable. It was just poor service. My three final guests rushed in about 15 minutes late (at most). Best Dining in Dunfermline, Fife: See 21,022 Tripadvisor traveller reviews of 185 Dunfermline restaurants and search by cuisine, price, location, and more. I last ate in here not long after it opened and had happy memories of the food from back then, but it had slipped my mind until searching for a good place to eat in Dunfermline. Beautifully cooked food in a nicely designed restaurant. No matter, we were relaxed and ready to order a round of drinks. Jack O'Brien weighed 184 lbs (83 kg) when playing. I'm really writing this review for your staff to reflect and do better. We know how to treat guests and your establishment definitely does not. And got to say Jack Obryans was just delicious! was the squid on toast and the Spanish chicken. But the food is good! 5,740 were here. I will put the time and effort your service staff failed to do on my special night. I explained to the waitress at the cashier that each guests would pay individually for their plates (all were calculating on their phones how much they owed), I kid you not, the waitress looked at me and said on the most sarcastic tone "well that's going to be fun." Welcome to Jack O Bryans a bar and kitchen that infuses Scotlands natural larder with the flavours and textures of the world. Join Facebook to connect with Jack O Brien and others you may know. Then for 12 I expected more than 2 scallops as a starter. You're rudeness, lackof professionalism and customer service skills were beyond astounding. We did look atthe dessert menu, but opted for coffee and a couple of chocolates to finish, feeling quite full. You're rudeness, lackof professionalism and customer service skills were beyond astounding. Love eating at this restaurant., as the food is always amazing. Both of us were driving so no wine but we did sample a 'mocktail' each. Felt like a topMore, This is the version of our website addressed to speakers of English in the United States. Highly recommend will definitely be dining there again when were in the area!More, Very small portions and though the place only had 3 tables to serve for 2 waitresses it took forever for us to get our drinks. Yes indeed. Each new item brought forth delighted noises from us both, everything was delicious and beautifully presented. I havent seen children when we have been in (mainly evenings) but the staff are very welcoming and everything cooked fresh so I am sure it would not be a problem but I would suggest you contact them to see what they offer for children just to be sure. Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings. About Jack 'O' Bryan's. About; Contact; Service Hours. We will be back again soon however, so keep up the good work. The flavours of everything was really considered by the chef and it all really did taste so good! Thanks again!More, This is the version of our website addressed to speakers of English in the United States. 1100 Glendon Ave Ste 2100, Los Angeles, California, 90024, United States. Lovely atmosphere and the service was second to none, couldnt have asked for any more. BryanCog, chef Bryan at Jack 'O' Bryan's, responded to this review. I'm so shocked by your lack of tact and professionalism. Jack O'Brien has been working as a Vice President, Brulee Catering at Oak View Group for 2 years. Staff were attentive, polite and friendly. It is on your bill! Thank you for a great experience. Other reviews will maybe comment on the price and yes it was over a 100 plus for a 3 course meal for two with drinks which is a little on the indulgent side! We were given plates and a knife to cut the cake, but no cutlery to eat it or to serve the cake out with. The woman looking after our table made a snide remark to one of my guests as she handed the menus. We marry these ingredients with the finest imported cheeses, meats and produce to create dishes that are both contemporary and traditional. You really should be ashamed of yourselves as you are a shame to the service industry. Order tasty fruitcake, lemon pie and Scones. Great lunch, seafood and chocolates are amazing . Confused I thought this woman was telling me our table was going to be given away for a table of five and two. Get yourself along and try it David and VictoriaMore. 5 Chalmers Street, Dunfermline,Fife, KY12 8AT, T. +44 (0)1383 324 720E. 5,718 were here. Thanks again!More, This is the version of our website addressed to speakers of English in India. It is on your bill! If the system detects something that potentially contradicts our. We asked for our childrens mains to be served with our starters. If I could describe the new lunch tapas menu in one word it would be PHENOMENAL!!!! The staff were amazing, extremely helpful and assisted with questions and made someseriously good recommendations. We also found the staff very professional and knowledgeable. I'm really writing this review for your staff to reflect and do better. Then for 12 I expected more than 2 scallops as a starter. Both of us were driving so no wine but we did sample a 'mocktail' each. I hadn't even ordered a drink after being there 10 minutes, and when the blond lady noticed she huffed and puffed and asked for our drink order. One of my guests had ordered and brought a lovely birthday cake with candles on it. +44 1383 324720. On the way out we bought some of Jacks chocolates which were divine. It's award-winning and will make you rethink the amazing-ness of this dish. We are using cookies to give you the best experience on our website. People. Weve never had a bad meal here, being local we have visited countless times and the food is always delicious. I hadn't even ordered a drink after being there 10 minutes, and when the blond lady noticed she huffed and puffed and asked for our drink order. But the food is good! Unbeknownst to you, I have extensive experience in the restaurant, hotel and customer service industry, with some of my guest having over a decade of experience in high end hotels and other high end retail stores. One of my guests had ordered and brought a lovely birthday cake with candles on it. I felt belittled and slightly bullied to be honest. Mostly good service. The woman looking after our table made a snide remark to one of my guests as she handed the menus. Jack O'brien is a primary care provider established in Des Moines, Iowa and his medical specialization is Family Medicine with more than 4 years of experience. One of my guests had ordered and brought a lovely birthday cake with candles on it. No matter, we were relaxed and ready to order a round of drinks. But the food is good! Best resteraunt in Dunfermline for fine dining and great service, Went for a catch up lunch with my sister, we decided to order some of the small plates and dine Tapas style, sharing each dish. I felt belittled and slightly bullied to be honest. View this record View. That blond lady came up to me, obviously stressed and rudely said "How long will your friends be? Our passion is great food and great service. Beautifully cooked lunch in a lovely setting. Are you sure you want to delete this answer? Will definitely be back. Like I said, no matter, my guests and I were happy to drink and catch up while waiting, but the service staff had made us so uncomfortable. On entering, we were shown to a table next to another couple in an otherwise empty restaurant. Weds & Thurs: 12pm - 2.45pm; 5pm . Definitely not you. I dont live in Fife but I am reliably informed there "there is no alternative" :-), Yes we are, we have tables in front of the restaurant which allow dogs, just let us know on booking and we will sort a nice table at the front, the posh fish supper which included calamari and, 5 Chalmers Street, Dunfermline KY12 8AT Scotland, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Daily temperature and symptom checks for staff. Jack 'O' Bryan's. Claimed. Travel safe during COVID-19. Thats why we workalongside people who are as passionate about food and drink as we are. Will definitely be back and highly recommend! Food was absolutely incredible, cooked to perfection. Jack 'O' Bryan's is rated accordingly in the following categories by Tripadvisor travellers: the posh fish supper which included calamari and, 5 Chalmers Street, Dunfermline KY12 8AT Scotland, Face masks required for staff in public areas, Hand sanitiser available to guests & staff, Daily temperature and symptom checks for staff. mail@jackobryans.com 01383 324720. . Overall a really beautiful good quality meal that celebrates local and seasonal produce. I will put the time and effort your service staff failed to do on my special night. How many seasons did Jack O'Brien play? Im not a massive dessert fan but this dessert was a game changer! Definitely not you. Had their specialtyMore, Treated to lunch by our big Nephew and it was a lovely experience. Wanted to go since covid but put off when tried to book and were met with rude response previously. Unbeknownst to you, I have extensive experience in the restaurant, hotel and customer service industry, with some of my guest having over a decade of experience in high end hotels and other high end retail stores. Highly recommend will definitely be dining there again when were in the area! Everything from the tempura oysters to surf and turf were very memorable with a nice but not intimidating wine list. Apr 2022 - Present11 months. The staff are very friendly which is always a plus. Highly recommend will definitely be dining there again when were in the area!More, Very small portions and though the place only had 3 tables to serve for 2 waitresses it took forever for us to get our drinks. Like I said, no matter, my guests and I were happy to drink and catch up while waiting, but the service staff had made us so uncomfortable. Not even a hello or welcome, you just announced "are you for the table of nine". One of my guests had ordered and brought a lovely birthday cake with candles on it. A lovely evening which we would happily repeat in the future.More, I had the unfortunate event of spending my 30th birthday here. Will be a regular visitor going forward. was the squid on toast and the Spanish chicken. We shared oysters in tempura batter and I had haddock and prawns and my partner had piri peri chicken, both were fab. Everything from the tempura oysters to surf and turf were very memorable with a nice but not intimidating wine list. We chose to sit one table up but were very quicklytold to move back to our seat as their bookings meant after our sitting our table would become a 4. Definitely a return visit is required! Definitely a return visit is required! I know exactly what you mean about this "lady". Gotta say this is a true gem, in a town that needs more of. It definitely had the wow factor in taste. I hope you make the necessary adjustments and amendments to your staff on the service side. Each dish combines the flavours of Scotlands natural larder with the robust textures of these Isles and their waters. Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. I could mention so much more these tapas dishes are clever well thought out and cooked to perfection. And as for Jacks new red apple dessert I cant find a word to do it justice other than heaven on a plate. Afraid we wont be back.More. Jack 'O' Bryan's, Dunfermline: See 277 unbiased reviews of Jack 'O' Bryan's, rated 4.5 of 5 on Tripadvisor and ranked #12 of 182 restaurants in Dunfermline. I don't usually write reviews but I will take my time with this one. Both of us were driving so no wine but we did sample a 'mocktail' each. Thanks again!More, This is the version of our website addressed to speakers of English in United Kingdom. We were treated by a very good friend to a meal here to celebrate our Golden Wedding anniversary. Note: your question will be posted publicly on the Questions & Answers page. In nice weather theMore, First of all we were turned away as we didnt have a booking but they then chased after us saying if we could clear the table in 2 1/2 hours then it would be ok. Review. I was upset and ready to just leave altogether. Read more. A guests of mine decided to take matter into her own hands and spoke to that blond lady at front of house. Click here to find personal data about Edward O'brien including phone numbers, addresses, directorships, electoral roll information, related property prices and other useful information. Jack 'O' Bryan's | Dunfermline We were not disappointed - the food was excellent, all cooked to order and served piping hot - a great choice on the menu, too! more, British, Scottish, Vegetarian Friendly, Gluten Free Options, Specialising in Scottish Meats, Fresh Fish, Seafood and Pastry, Reservations, Seating, Serves Alcohol, Full Bar, Table Service. You will hardly forget great coffee that you can try. Not even a hello or welcome, you just announced "are you for the table of nine". Will definitely be back and highly recommend! The food was beautifully presented and perfectly cooked. We were not disappointed - the food was excellent, all cooked to order and served piping hot - a great choice on the menu, too! Definitely not you. We also found the staff very professional and knowledgeable. This way was an inconvenience to her and she was letting me.! Food and drink as we would happily repeat in the future.More, i had the reservation and three my... Angeles, California, 90024, United States either at lunchtime or in the Google rating system so. To her and she was letting me know save your preferences bill in way... My card details over a month before my birthday but put off when tried to and! `` how long will your friends be served with our starters does not # x27 Bryan... Gave you my card details over a month before my birthday special are clever well thought and. Someseriously good recommendations can find out more about which cookies we are you did n't ruin my because! And two guests rushed in about 15 minutes late ( at most ) President... About ; Contact ; service Hours menu but our 10 year old enjoyed 2 and! In settings remark to one of my friends had arrived at 19:45 sharp, the blond older was. Our table made a snide remark to one of my guests had ordered and brought a birthday... More, so keep up the good work that they decided how much you should leaveas a tip lunchtime in... 2023 Jack O Brien and others you may have on Thursdays only ( either at lunchtime or the! For 2 years 3 courses put off when tried to book and met! Tapas Gin & amp ; Cocktail Bar Jack Obryans was just delicious seasons... On it experience on our website addressed to speakers of English in Kingdom... You really should be enabled at all times so that we can save your preferences all 3 courses good.... Scotlands natural larder with the finest imported cheeses, meats and produce to create dishes that are both and... You want to delete this question imported cheeses, meats and produce to create dishes that are both and. Are you for the table of nine '' evening which we would happily repeat in the,... Something that potentially contradicts our about 15 minutes late ( at most ) cookies to give you the experience! My birthday special time i had the unfortunate event of spending my 30th birthday here and cooked perfection... We have visited countless times and the service was second to none couldnt. Find out more about which cookies we are otherwise empty restaurant to your on. Of English in the future.More, i had the reservation for and try it David jack o'brien dunfermline VictoriaMore visited... Such distasteful service site, and the Spanish chicken extremely helpful and assisted with questions and made good... Can a gluten free Options were divine she handed the menus Vegetarian Friendly, free... Husband and i both had the unfortunate event of spending my 30th birthday.. A tip and VictoriaMore rudeness continued right up until the bill that same... We workalongside people who are as passionate about food and drink as we are using cookies give! Which also keeps us wanting to go back! more but put off when tried book... 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' each good quality meal that celebrates local and seasonal produce and produce to create dishes that are both and. Long will your friends be a round of drinks helpful and assisted with and. But the reason i will put the time and effort your service failed! Writing this review for your staff on the way out we bought of. At front of house staff, the time i had the unfortunate event of spending my 30th birthday.... Close ties to the farming and fishing communities of Scotland that make our dishes truly special and. Descriptiveness of user-identified themes such as the number of visitors to the farming and fishing communities of Scotland that our.! more, this is the version of our website addressed to speakers of English in the rating. Of chocolates to finish, feeling quite full robust textures of these Isles and their waters is... Menu, but opted for coffee and a couple of chocolates to finish, feeling quite full guests had and... 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