See your self.Like this video and subscribe.-----------------------------------------Follow me on instagram: @therealmecowhy https://www.instagram.com/therealmecowhy/-----------------------------------------Follow me on facebook: @TheRealMecowhy https://www.facebook.com/TheRealMecowhy/------------------------------------------------Mecowhy? If the headlights are on the regular setting, it is barely visible in front of the car and if I set it on bright, it is like they are on the regular setting which driving on dark country roads is unacceptable and I sure expected better quality out of $4500 headlights. Have a car complaint to add? No. I just had my headlights replaced to correct the headlight problem. What a Difference. I told him this was unethical since I own the car and every part in it but he wouldnt back out the charge so I got ripped off twice! The contact stated that while driving approximately 35 MPH the driver suffered a medical emergency and lost control of the vehicle causing the vehicle to crash into a fence. The moisture damages the assemblies internal components, and causes the headlights to malfunction and/or fail because it corrodes the lamp assembly components and/or because it causes electrical shorts., The complaint makes a further allegation, also upon information and belief. It claims that the vents that allow air flow to maintain pressure and prevent the lenses from cracking increase the tendency for water to accumulate and condense in the housing units. Many owners of the second-generation Cadillac SRX continue to struggle with the performance of their vehicles headlights. THIS IS SUCH A HEADACHE!!! its psychologically exhausted to think about the problem i have on my car. I was fooled with the thought of Cadillac meaning quality purchased. I cant see anything. Its a 2014 SRX and that year is an admitted problem with headlight moisture. } Cadillac states you have to bring the vehicle to a Cadillac dealer to be considered for the reimbursement program. window.mc4wp = { I am upset about the deadline to have the lights repaired. The 2016 Cadillac SRX has a Manufacturer's Suggested Retail Price (MSRP) starting at $38,600 and can reach over $50,000 for a loaded model. I was told on11/11/2020 that my claim was complete and they had everything they to needed to pay. According to the lawsuit settlement, California and Florida SRX customers will be reimbursed for out-of-pocket expenses for repairs to the headlights, headlamp capsules or bulb replacements up to $1,600 per replacement. However, the repairs must have been associated with problems caused by moisture. We just received a letter saying they will fix it but we have to pay upfront for a defect of GMs faulty head lamps. January 31, 2023, 12:20 pm. The lights are so dim that I cannot see to drive at night, so I have no choice but to replace them. December 20, 2021, 8:26 pm, Craig Sharpe I received a lettered a letter from you'll offering to replace the headlights on my previous Cadillac which was traded in on the purchase of the current Cadillac. Pleas advise, Debbie . A lawsuit that filed against General Motors in Michigan last year alleging defects with the 2016 Cadillac SRX headlights has been dismissed by a U.S. District Court judge. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); (adsbygoogle = window.adsbygoogle || []).push({}); (function() { So how many of the CR staff actually OWN a XT5? Attorneys working with ClassAction.org would like to speak with anyone who owns or leases a 2010-2015 Cadillac SRX and had problems with their cars headlights. Raheel Q Please provide any additional information about your inquiry. No more. As proof, I kept the removed lights but he had to charge me $50 each since he couldnt send them back to Cadillac for them to be repaired and reused! "The TSB explained the repair procedure in far greater detail, which included replacing the wiring harness and inspecting the connector for discoloration at the bulb interface. We told them we never received any notification of any kind. Shipping: $190 Get it by Saturday. I just purchased a 2010 Cadillac SRX and the low beams are so dim I cant see at night. December 19, 2021, 5:06 pm. Its a 2014 SRX. Replacement Driver and Passenger Side Headlights, With bulb (s), Halogen, Clear Lens. Tail gate not working due to water coming in from sun roof, radio panel, headlights and heated seats. A dealership tells me I need to replace the whole assembly, typically costing $1500 each, I am in the same position and just got off the phone with Cadillac who told me to bad nothing they can do. They said that owners would have to pay the appox $1500 $2000 and then be reimbursed by Cadillac. What a joke! I do not feel safe driving at night!!! I still have 5 years to pay on this car! General Motors will also reimburse customers for a new diagnosis performed by Cadillac dealers for moisture-related problems. If you purchased a Cadillac SRX between the dates of January 1, 2010, and December 31, 2010, you may be eligible for the headlight reimbursement. I have replaced the headlights 4 times to more expensive headlights and you still cannot see at night. The original ones did not have a strip of led running lights in them. I replaced one set of headlights still cant see at night. . I should not be forced to pay to have it replaced. Insane !! You all knew about the problem and played us around all this time. We finally got a call in September the parts were in and scheduled a service appointment. We were stopped by police at night and told it as unsafe to drive at night! They also said they wont have the parts for months since they are back ordered there were no enough for everyone. Now Cadillac tells me, out of the kindness of Cadillac heart, Cadillac will charge me $2000.00 to fix the car and If the problem is indeed Cadillacs problem, Cadillac will then reimburse me all but $281.00. THATS NOT NEARLY WHAT IS BEING OFFERED IN REIMBURSEMENT. (Sorry Kia no offense intended. The Cadillac SRX Defective Headlight Class Action Lawsuit is Chester Steele v. General Motors LLC, Case No. The next time I took it on they wuoted me several thousand dollars to replace. December 17, 2021, 11:31 pm. But I have a 2008!!! document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Top Class Actions is a Proud Member of the American Bar Association, Various Trademarks held by their respective owners. I dont think anyone has received anything from the suit. I was told it was mailed but I never received it. Team BalancedVehicle.com is a team of auto experts and experienced editors. I want to be part of this class action. The part finally arrived and the work was completed, however, the sensor is still on and the visibility is much worse than before the replacement. JavaScript is disabled. I dont have an autmatic lift gate or heated seat. My lens arent clouded, but the low beams are really dim. But didnt see all of this coming about its a shame that gm/Cadillac let this happen all the cars shouldve just been the same light. In addition to condensation, the lawsuit alleges moisture corrodes headlight components and causes the bulbs to blow out, a problem that can cause thousands of dollars to repair. As the problem gets worse, the excessive accumulation of water can damage crucial internal components, including the bulbs and igniters, causing diminished light output and electrical shorts. Sign me up. The plaintiff in this latest suit allegedly paid $1,600 out of pocket to have his vehicles headlights replaced with new ones that have the same exact design as the original assemblies. George Hovanitz, Had to replace drivers side light on mine. I am not new to working on cars but new to the SRX. However, the class action also alleges GM uses the same defective headlights, seals and components as replacement parts, and those parts continue to fail. When we purchased these luxury cars at a high inflated price I feel that should include lights. What are other people doing in this situation? In this video I'll show you how to do it. The headlight were 2600 and was told when I showed up they would e 2600+ and would be refunded 1600 with in 60 days of July 30, 2020. Buy AmeriLite Chrome Projector Replacement Headlights Plank LED Bar Set for 2010-2016 Cadillac SRX Halogen Bulb Version only - Passenger and Driver Side: Headlight Assemblies - Amazon.com FREE DELIVERY possible on eligible purchases . Cadillac should be held accountable for this issue. I also would like to know how to join the lawsuit fir the Cadillac headlights please. And Cadillac wonders why people shun buying their products! They are degraded by the heat of the bulbs, LincolnLarry California consumers may exercise their CCPA rights here. "CarComplaints.com" , "Autobeef", "What's Wrong With YOUR Car?" 1. No help! Comments and concerns continue to be posted and discussed in our forums with posts indicating that the headlight issue is ongoing. This website is not intended for viewing or usage by European Union citizens. I thought I was going crazy not being able to see at night. They approve California and Florida for this but not any other state?? Dangerous to drive this car at night. November 17, 2021, 10:06 pm. How do I join this lawsuit, I have a 2011 srx cadillac performance and have contacted Gm services about this same problem and was told that the car isnt under warranty any longer so Ill have to pay out of pocket for the replacement of my drivers side head light replacement. I am having the same problem in Arkansas, Cadillac Customer Service says that they will fix it if you bought the car in Florida or California, They tell me that rest of the country must pay for it to be repaired. Would I be able to be a member in this case? Installation could not have been any easier with a traditional bulb on the 2013 SRX. December 20, 2021, 4:30 pm, We dont want a class action suit that is in litigation for years, makes attornies rich and doent fix our problems. Ive cleaned the lenses with the 3M system. Please add me. I hope everyone affected by this will follow. So has anyone bought new full replacement headlights taking car apart headlights and seen real improvements? Front vehicle photos 1986-2018 Autodata, Inc. dba Chrome Data. Just replaced mine that burned out due to moisture. I am with you as soon as I can get another car it will not be a GM. LincolnLarry Since trading in the vehicle I have found out about this class action lawsuit. I have to pay over 1500.00 to have repairs done then wait until August to be reimbursed. This was a problem with the light they produced. Called Cadillac Dealership said they would charge 2097.15 to repair both headlight assembly. To repair both headlight assembly photos 1986-2018 Autodata, Inc. dba Chrome Data out to... Shun buying their products of GMs faulty head lamps notification of any.. Around all this time California consumers may exercise their CCPA rights here sun roof, radio,... You still can not see at night, so i have no choice but to replace drivers Side on! 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