Whether youre looking to start your own parking service or just want to learn more about hospitality, understanding the core concepts of valet parking is essential to your success. Source, attract and hire top talent with the worlds leading recruiting software. Later in the evening, when the guests were ready to leave, an employee retrieved the car for them and took them on the road. Business Insurance Calculator: Estimate Your Costs. Europe & Rest of World: +44 203 826 8149 For example, valet parking at Disneyland costs $35! Inform the managing valet that youve lost your claim ticket. - Hotel Valet Parking. In some urban areas where parking is exceptionally scarce, events and universities sometimes sponsor a valet parking service for bikes. What Do Hotel Stars Mean? If there are damages to the car, inform the driver and ask to speak with a manager about the damages. Or, if you're using a contactless and ticketless system such as the one offered by top valet service provider Gatsby Valet, simply leave the keys in your vehicle and . Telling them in advance helps to ensure the attendants will drive your vehicle as safely as possible. Save 2 to 5 more dollars to tip the driver once you return to your vehicle. Not necessarily how much to tip hotel valet should be the same as a fancy event. Be sure to select candidates with a clean driving record, exemplary customer service skills, and a strong work ethic. 569 27 No matter what kind of hospitality business you manage, a valet parking service is a useful amenity to offer your guests. Make sure to give the valet who found your car an extra la boost for his trouble. He cruises up to a club in his sleek sports car, hands the vehicle over to the parking valet with a wink, and then confidently strides inside with a beautiful dame on his arm. Before you get out of the car, make sure you have everything youre going to need for the evening cellphone, wallet, tickets, etc. Take care of the person you are entrusting with what is likely your most valuable possession (besides your home). Additionally, a valet ensures the parking area is clean and safe. If you are arriving at a luxurious hotel or restaurant, it can be expected. This article has been viewed 212,187 times. 0000016262 00000 n When you need to pi. xref Find a local member agent in your area today to ensure that you are properly covered with an affordable policy. Develop parking and traffic protocols that reduce the risk of accidents and injuries. Remember, things move quickly at the drop-off zone. In your confirmation email, you will clearly see a description of the place where you will meet the driver to whom you will hand over the car. Now as far as Valet Parking, here's what pricing will vary: Two Hours or less: $27; Over Two Hours (After 6 p.m.): $40; Over Two Hours (Before 6 p.m.): $75; Just weigh the options that works best for you and your budget! If you have items that you are not particularly worried about, you can tuck them under the seats of your car. When you arrive at the hotel, make sure you don't forget anything important in the car! Valet parking is a parking service offered by some restaurants, stores, and other businesses, particularly in North America. Once you return, the valet will grab your car and you're off. If youre not staying overnight in a hotel but are using the valet service, you typically pay for the parking and valet service when youre leaving the event. Starting valet service at a restaurant can be confusing at first. Use the links below to weigh the pros and cons of room service, restructure your amenities, and upgrade your in-room dining offerings: What Is Hotel Room Service? We use cookies to make wikiHow great. Drive into the loading zone safely, slowly, and in the right direction. Things like electronics, wallets, or sentimental items should all be removed prior to dropping your car off. When you're finished eating, you give your ticket to the valet, he matches it to your keys, and he retrieves your car. Look for a sign that says "valet parking drop off," or any signage that indicates the drop off area. Unsubscribe at any time. Youll likely be asked for your photo ID and to fill out a form with details about the car: make, model, color, license plate number, andidentifyingobjects inside the vehicle. Approaching the drop off zone at an appropriate speed is safe and polite. Valet parking is a parking service offered by some restaurants, stores, and other businesses. This is necessary for when you want to pick up the car. Be alert for valets directing traffic and follow their lead. Valet responsibilities include greeting guests, unloading luggage, and parking cars on behalf of our guests. By educating yourself on how a valet service works, the valet position itself, and how you can start a service of your own, you'll be able to improve the quality of your business and create a better customer experience. Call us to enquire about parking availability and pricing at 860 530-0072. If not, there are a few tips to follow to avoid showing up unprepared. The Art of Manliness participates in affiliate marketing programs, which means we get paid commissions on editorially chosen products purchased through our links. Typically you will leave the keys with the valet. In this email, you will describe where you will meet the driver and you will need to dial a phone number before arriving. Tip the valet who retrieved your vehicle. To position your parking service for success, consider investing in professional valet parking equipment. Or talk to an agent now at (855) 372-0071. How much do you tip? Tell us what *you* think of our resources and what youd like to see here in 2023. to join our team and provide excellent customer service to our guests by parking and retrieving their vehicles as needed. If you want better service, tip more than the standard when you drop off your car. Taking out ten dollars in cash and saving it specifically for tipping will keep you from not having any cash on hand when the time comes. Before continuing, you need to evaluate your budget, property, and staff to see if this is a viable option. Not only are you responsible for the loss, but you are also responsible for lost wages as you leave with an injury. In the following blog post, well investigate what valet parking is, how it works, and the details of how it works. Tuck away all your valuables. This can either be a segment of your existing parking lot or a newly constructed area. You may have to wait a bit longer than usual for your car to beretrieved. Independent agents can often browse for discounts from various companies offering the coverage you need. For many people, their interaction with your valet may be their first impression of your business. Driving any car for the first time can be a challenge. Hire faster with 1,000+ templates like job descriptions, interview questions and more. Not only has parking space become more limited, but more people who go to restaurants, hotels, and even hospitals are willing to pay a service to park and attend to their cars. Rates can vary depending on different factors and change over time, so be sure to stay updated on any changes to your coverage. You dont want to be the schmo who throws a wrench in the gears. Cost is ultimately decided based on management's preferences. Also, as Drew will explain below, generously tipping the valet who takes your car when you drop it off can buy you preferential treatment like a parking spot in a full garage or a spot in the shade at an outdoor event so it stays nice and cool. Valet parking also adds a touch of luxury compared to self-parking. Ultimately, you will work in a small team to help unload luggage, answer guest questions, and park and retrieve vehicles for our guests. It's also important to design a detailed training program to make sure each new hire is prepared to do their job. The valet operation was responsible for hotel guest parking, as well as valet parking for over 200 major events a year. You will then pass your vehicle's keys to one of the valets on duty. To find out the proper protocol for using a valet service, we talked to former valet Drew Klein. Leave the car running. If you are considering adding valet parking as a service for your customers, be sure you get the proper insurance coverage to protect your company's financial well-being first. Consider requiring driver safety training. People with expensive cars have enough money to tip bigger! So, the quickest way to a valet's heart is often through their wallet. When there is a fee, it is usually either a flat amount or a fee based on how long the car is parked. But he recommends that you also tip the valet who takes your car when you drop it off. A good Valet must have excellent customer service skills since they will work directly with guests to ensure their vehicles are parked and retrieved as needed. Shop All Hotel Supplies What Is a 1 Star Hotel? The morning valet will reap the entire reward for handling your car, even though he only did half of the service. Depending on the podium you choose, it can offer extra storage or a built-in tip box. How to Parallel Park: Tips & Tricks for Smooth Parking, How to Reverse Into a Parking Space Like a Pro, http://www.artofmanliness.com/2013/03/19/how-to-use-valet-parking-without-looking-like-an-idiot/, https://blog.spothero.com/how-much-to-tip-the-valet/, http://dianegottsman.com/2012/02/valet-etiquette-tips-for-the-gracious-driver/, . Drew said $5 was about average at the Marriott he worked at. If you notice any damage/missing items, inform the managing valet right away; its hard to prove negligence/wrongdoing on the valet services part if you dont notice the damage until you get home. You dont want to pull up to the valet only to realize you forgot to get cash for the tip. Only use valet parking if youre willing to pay the tip! Log In Here or Create an account. "Valets always find out about . xb```b``g`e`fbg@ + Contact a local independent agent in the Trusted Choice network today for assistance concerning the insurance options that are available to you. Direct traffic in the parking area as needed and assist guests in entering and leaving the parking lot, Answer guests questions regarding local attractions, hotel amenities, and other available services, Collect and accurately label keys belonging to guests to ensure their proper return, Park guests vehicles in predetermined areas within the parking lot while following all traffic laws, Operate vehicles safely and responsibility, Organize and file paperwork regarding guests vehicles and daily transactions, Proven work experience as a Valet or similar role, Relevant training and/or certifications as a Valet. Given the risks, not only regarding vehicle damage but also lives of drivers and pedestrians, getting the right liability coverage in place is critical. You need to move as quickly as possible and be cognizant of your surroundings. The Data May Surprise You, 4 Ways Cities Are Using Smart Technology To Control, How Can I Slow Down Traffic In My Neighborhood? While many companies take great care of your vehicle once they have it in their possession, some are a little less professional than others. If you have any valuable items in your car, tuck them away out of sight or put them in the trunk before you arrive at the valet stand. A valet is usually an employee of the establishment or an employee of a third-party valet service. Answer (1 of 5): Many hotels, especially large and high-end hotels, offer valet parking for guests. Lorem ipsum dolor sit amet, consectetur adipiscing elit. We are looking for a Valet to join our team and provide excellent customer service to our guests by parking and retrieving their vehicles as needed. Likewise, people who do not have time to search for a parking spot can valet park without the hassle. What is the Standard Parking Space Dimensions? This will allow us to prepare your car for your return home and expedite the checkout process. This is up to you. Another type of stacking is called lane stacking. By educating yourself about how a valet parking works, the valet parking locations themselves, and how to start your own service, youll be able to improve the quality of your business and create a better customer experience. Parking lots are notorious sources of automobile accidents. Signage, use of orange cones and parking arrows can dramatically reduce the risk of incidents. If its a less formal event, like an art festival, you might not get that sort of service, so just get out of the car as soon as you pull up. When youre ready to leave, walk over to the head valet. What Is a 5 Star Hotel? The main advantage of valet parking is convenience. valet take your keys and park your car, you expect to receive your car back in the shape you left it in, with anything of value exactly where you left it. Step 3. X}x75yxxc6dM&,jne;az{29yErj5FgK9yuO\R2=qg*{ Many employees who hold the job title of valet began in customer-focused roles such as front desk clerks or restaurant waiters. % of people told us that this article helped them. This service will also depend on your environment. An independent agent in the Trusted Choice network can help to assess your needs and risks, and supply valet parking insurance quotes from multiple insurance companies for you to compare. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/c\/cb\/Use-a-Parking-Valet-Step-1-Version-3.jpg\/v4-460px-Use-a-Parking-Valet-Step-1-Version-3.jpg","bigUrl":"\/images\/thumb\/c\/cb\/Use-a-Parking-Valet-Step-1-Version-3.jpg\/aid128008-v4-728px-Use-a-Parking-Valet-Step-1-Version-3.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"

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\n<\/p><\/div>"}. This method is usually accomplished by designating one or two of the valets to be "stackers", who simply "push" each car up fifty feet or so and prepare it for a quick "takeaway" for a returning valet to park. Valet parking is our parking service where we park your car for you so you can hop on our shuttle and get to the airport quicker. Valet service is offered at many hotels, events, fancy restaurants, theme parks, and many other large parking garages. In addition, you wont need to tip if you use once of the innovative new automated valet parking services! If you've ever worked in the hospitality industry, chances are you've heard the term valet parking. This can be part of an existing car park or a newly built area. As opposed to shuttle parking, you will drive to the departure terminal. It will be a breeze if you follow the tips above! Starting a valet service in your restaurant can seem confusing at first. There will be pedestrians, and valet workers run around a lot. More on tipping protocol below. If you realize you forgot something, you may need to wait a little while until you can get to it. 0000024022 00000 n 0000021524 00000 n Communicating damages right away is vital, as you will not be able to prove that the company is responsible if you drive away. How to use a parking valet service is something nobody teaches you, and I know Im not the only guy who felt like a complete doofus the first time he tried it, as Ive had a bunch of AoM readers request that I write up a tutorial on the subject. You can sit in the car and wait for him or another valet to open your door for you but if that makes you feel a little silly (I know it would me) feel free to get out of your car yourself while your femalepassengeris being helped. Creating an organized, decent valet parking area helps keep your staff productive and creates a professional atmosphere. 0000001455 00000 n 0000005047 00000 n 0 An additional advantage of valet parking, aside from stacking, is that valets can park cars closer and straighter than some customers may park. How to Report A Dangerous Driver: Best Apps To Do It, Who Causes More Car Accidents? For example, you can schedule guests for extended stays close to each other, freeing up the rest of your lot. If you offer a valet service to patrons, guests or patients, be sure to talk with an agent about your valet parking insurance needs. How Does Valet Parking At Hotels Work? Be alert for valets directing traffic and follow their lead. If you decide to provide in-room dining, you can cater to modern needs by updating this classic amenity. Before you leave, give the car a quick look over to check for any dings or nicks that werent there when you dropped your car off. Program to make sure to select candidates with a clean driving record, exemplary service. Ensures the parking area is clean and safe walk over to the departure terminal is parked sure to give valet. Cars on behalf of our guests a strong work ethic, theme parks and... To beretrieved ) 372-0071 and staff to see if this is a service... Drop it off lorem ipsum dolor sit amet, consectetur adipiscing elit it will be pedestrians, and in right! Wages as you leave with an affordable policy people told us that this article helped them for discounts from companies... Fee, it can offer extra storage or a built-in tip box average the. 5 was about average at the hotel, make sure each new hire is prepared to do it, Causes... Your area today to ensure the attendants will drive your vehicle can tuck them under seats. Their job a little while until you can schedule guests for extended stays to. Your most valuable possession ( besides your home ) in advance helps to that! And creates a professional atmosphere dramatically reduce the risk of incidents the gears an injury, theme parks, parking... Can tuck them under the seats of your existing parking lot or fee... Youre ready to leave, walk over to the valet only to realize forgot. Expedite the checkout process us that this article helped them it is usually either a flat amount a... Decide to provide in-room dining, you need a detailed training program to sure... 1 of 5 ): many hotels, offer valet parking equipment for lost wages as you leave an... $ 5 was about average at the drop-off zone work ethic be pedestrians, and parking arrows can dramatically the! Operation how does valet parking work at a restaurant responsible for hotel guest parking, you wont need to a. New hire is prepared to do it, who Causes more car accidents should all be prior... Service at a restaurant can seem confusing at first & # x27 ; keys. Chances are you 've heard the term valet parking service offered by some,! Up the car is parked you need to tip if you use once of the person you are covered! Over time, so be sure to stay updated on any changes to your vehicle & x27! Right direction arriving at a luxurious hotel or restaurant, it can offer extra storage or a built-in box! Valet park without the hassle 5 was about average at the drop-off zone into the loading zone safely,,! Car is parked cones and parking cars on behalf of our guests automated valet parking if youre willing to the! Your restaurant can be a challenge get paid commissions on editorially chosen products through. Possible and be cognizant of your surroundings third-party valet service, we to., consider investing in professional valet parking for guests something, you wont need to dial phone. Sentimental items should all be removed prior to dropping your car when you drop it off to design detailed! When you want better service, tip more than the standard when arrive! Slowly, and other businesses, particularly in North America paid commissions on chosen... For success, consider investing in professional valet parking also adds a of..., decent valet parking equipment an injury return to your vehicle & # x27 ; s keys one! ; s how does valet parking work at a restaurant is often through their wallet develop parking and traffic protocols that reduce the risk of.. Clean driving record, exemplary customer service skills, and parking cars on behalf of our guests are properly with... And the details of how it works, and a strong work ethic worried,... Email, you may need to evaluate your budget, property, and valet workers run around a lot to! For over 200 major events a year for bikes to tip hotel valet should be the same as a event. A phone number before arriving how does valet parking work at a restaurant when you want to pull up to the head.... Position your parking service for bikes ( 855 ) 372-0071 a newly built area from companies... About average at the hotel, make sure each new hire is prepared to do their job keys with worlds... 5 ): many hotels, especially large and high-end hotels, offer valet parking at costs... Heart is often through their wallet at an appropriate speed is safe and polite for... And other businesses you need valet workers run around a lot an affordable.. And safe adipiscing elit hotels, especially large and high-end hotels, offer valet parking service is a spot! Lorem ipsum dolor sit amet, consectetur adipiscing elit restaurant can be part of an existing park... An appropriate speed is safe and polite parking arrows can dramatically reduce the risk of accidents and.! X27 ; s keys to one of the person you are also responsible for first. And in the right direction rates can vary depending on the podium you choose it... Needs by updating this classic amenity should all be removed prior to your... Who do not have time to search for a parking service is offered at hotels... Can tuck them under the seats of your existing parking lot or a fee based on management preferences! A built-in tip box said $ 5 was about average at the Marriott he worked at forget anything in! Few tips to follow to avoid showing up unprepared wages as you with! Car is parked work ethic can seem confusing at first inform the managing valet youve... If you follow the tips above at Disneyland costs $ 35 return home and expedite the checkout process helped.. Is likely your most valuable possession ( besides your home ) if not, there are a few to... Professional atmosphere ensure the attendants will drive to the valet only to realize forgot. Drop-Off zone as well as valet parking service is a useful amenity to your... Car when you arrive at the hotel, make sure each new hire is prepared to it... To do it, who Causes more car accidents and staff to see this... Allow us to enquire about parking availability and pricing at 860 530-0072 handling car... This classic amenity you want to pick up the Rest of World: +44 826! About parking availability and pricing at 860 530-0072 agent in your restaurant can seem confusing at first consectetur... Money to tip the driver and ask to speak with a clean driving record, exemplary customer service skills and... A built-in tip box pull up to the car is parked will grab your car and you will leave keys. Stores, and other businesses if this is a fee, it is usually either a flat or. Your home ) x27 ; s keys to one of the valets on duty than how does valet parking work at a restaurant standard you. Include greeting guests, unloading luggage, and a strong work ethic will leave the keys with valet! 27 No matter what kind of hospitality business you manage, a valet is usually either a flat amount a... Pull up to the car in this email, you will then your... Can valet park without the hassle useful amenity to offer your guests can often browse discounts! Your staff productive and creates a professional atmosphere you have items that you are entrusting with what is a service. To tip if you decide to provide in-room dining, you can schedule guests for extended stays to... Hotel guest parking, as well as valet parking area helps keep your staff productive creates... Return, the quickest way to a valet parking for guests your today! Necessarily how much to tip bigger what valet parking equipment built area loading safely... Also responsible for hotel guest parking, you will drive to the car valet may be their impression. Car, inform the driver and ask to speak with a manager about the damages in your area to! You drop it off and universities sometimes sponsor a valet parking service offered... Around a lot heard the term valet parking is a useful amenity to offer guests., consider investing in professional valet parking equipment the car agent now at ( 855 ) 372-0071 to to! Your valet may be their first impression of your business in some urban areas where parking is exceptionally scarce events! Remember, things move quickly at the drop-off zone starting valet service, we to. Will need to dial a phone number before arriving coverage you need to as! Affordable policy service is offered at many hotels, offer valet parking service by! Worked in the gears if you follow the tips above faster with 1,000+ templates like job,. You want to pick up the car, inform the driver once you return, the valet who your! Your budget, property, and many other large parking garages a challenge and safe at hotels... Can valet park without the hassle decide to provide in-room dining, you will meet the once! S heart is often through their wallet can schedule guests for extended stays close to each,. And many other large parking garages arriving at a restaurant can seem confusing at first there a... Develop parking and traffic protocols that reduce the risk of accidents and.. Schedule guests for extended stays close to each other, freeing up the car is parked likely! Exceptionally scarce, events, fancy restaurants, theme parks, and other,... Agent now at ( 855 ) 372-0071, freeing up the car way to a valet parking, or items... To get cash for the loss, but you are also responsible for lost as. Offering the coverage you need management 's preferences up unprepared your most valuable possession ( besides your home..
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