21/09/2023 Sun. they cancelled delivery of my tickets at the last minute day of event and left me holding the bag. From local sports games to concerts for international stars, you can find just about any kind of ticket, along with ticket gifting, transferring, and updating features. Ticketmaster has a long, sad history of hostility towards it customers and these technical issues seems to be just another example, says Pascrell. I've been trying to see this show since Ictiber. Method 1: - Launch MS Edge - Click on the 3 dots - Click on Settings - Click on Reset settings from the left side - Click on Restore settings to their default values and then click on Reset - After doing the above check and try it again Method 2: - You can also try to repair it by Pressing Windows key + I - Click on Apps Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. My son doesn't drive and has autism and ocd. They charge an entire second ticket worth of fees only to have the website crash or bots to buy all lthe tickets and resell for three times the cost. The price jumped up as I put them in my cart , but they were selling so fast I hit buy now . You'll receive your payout typically within 7 days after the event. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Tried to call, no ability to reach anyone. Server is down. How do I get a presale or offer code? If you want to file a lawsuit, here's how DoNotPay can help. If this sounds familiar, and you still want to pursue reporting the scam, you have another option. Hands down the worst experience ever! Over the course of those years, many millions of customers, including those of Ticketmaster have come to our website to report a problem. In the span of a decade, China has emerged as the developing world's bank of choice, pouring hundreds of billions of dollars in loans . Taylor Swift fans buying concert tickets crash Ticketmaster site, Last month, President Joe Biden announced. Go to your Ticketmaster account. The band will play Bristol, Southend, Norwich, Nottingham, Manchester, Leeds, Sheffield, London, Liverpool, Brighton, Bournemouth, Southampton, Cardiff, Birmingham, Newcastle, Edinburgh and Glasgow in a 17-venue tour. Ticketmaster is a part of Live Nation and is used by many venues to sell tickets to their events at face value. I bought tickets from Ticketmaster to a concert that happened this past weekend on 9/3. I should be able to access them whenever Id like . All of Australia. Input Ticketmaster as the merchant. Online chat is gone now. Keep in mind that there are several steps to this process, and it is not always as easy as it might be made out to be. Sugababes had announced their eagerly-awaited comeback tour last month to the excitement of fans, which included a night at Manchester's O2 Apollo on October 21. I bought 6 tickets to the Carrie Underwood concert, Nov 7, 2022, at Enterprise Center in St Louis, MO for $1314.00 total. I'm sorry for assuming Ticketmaster was the originator for my ticket concerns. Ticketmaster Entertainment industry Communication services Business Business, Economics, and Finance comments sorted by Best Top New Controversial Q&A Add a Comment Top posts of November 30, 2019 Top posts of November 2019 Top posts of 2019 3.How do I contact Ticket Exchange by Ticketmaster? We're great at hold lines, but we can do more! We went to the box not understanding why we needed new tickets. Simply find our Skip Waiting on Hold product and punch in the Ticketmaster customer support number. Is Ticketmaster.com down for you right now? Those who werent selected quickly lamented how they did not get a code. We have tried pinging Ticketmaster website using our server and the website returned the above results. Strong ability . Read full review of Ticketmaster and 1 comment, Credits that expired due to concerts being cancelled during covid. Ticketmaster hasnt exactly been having a banner week, and reports of widespread outages on its systems Friday arent likely to make things any better. Something went wrong, please try again later. The concert was on 8/29, but I didn't feel safe traveling to go to the concert and sold my tickets through Ticketmaster instead. There was an error during my credit card payment. We have helped over 300,000 people with their problems. When I log into ticketmaster it says 'no account with this email address" Royal czech ballet , kiri te kanawa theatre 26.11.2022. They knew exactly how high the demand was going to be for this presale yet the website still crashed multiple times. There is a class action lawsuit for this exact issue. He had been so excited to see them! Tickemaster gives the error message "Oops! Any update on this? After back and forth with the customer service chat, bottom line is too bad, sad for you. I ended up getting all the way to choosing my tickets before it crashed and then pushed me to the back of the line. One of the biggest networks used to sell tickets across the country is Ticketmaster. It said: "Some of you may be experiencing an issue with payments - we recommend using AMEX or Paypal if you can while we look into it. I had this exact same problem today! The electronic ticket transfer never happened despite numerous attempts to resolve and being given a Complaint #[protected], I have not been contacted and had this resolved. I had this exact same problem today! DoNotPay can help you skip the hold line for any company or phone number that puts you on hold. <p>Westjet Airlines +1(830) 299-3190 Flight Reservation Number</p><p>Westjet Airlines is a widely-used ultra-low-cost carrier based in the American States. The above graph displays service status activity for Ticketmaster.com over the last 10 automatic checks. When things like that happen, its a little frustrating because youre opening the door for a lot of people that are naive, or impulsive, or just like myself with a busy life that just want these tickets, said Yhara Rivera, who was so thrilled about the Swift tour that she bought $1,500 worth of tickets using a different platform, Ticketfaster, not realizing official tickets werent even on sale yet. "This will ensure an optimal shopping experience. 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This has been ticketmasters way for years and nobody ever does a thing to change it. Idiot on chat actually insulted my intelligence by suggesting I use my phone to get my daughter in if I was going with her. You will need to make a report by providing a statement on the fraud that took place. Alanis Morrissette gives a touching dedication to Taylor Hawkins at her Manchester gig, LGBTQ+ cocktail den set to open in historic warehouse location, Home Bargains shoppers say anyone with an air fryer 'needs' 1.29 buy that guarantees perfect food EVERY time, Beauty fans say 14 Superdrug anti-ageing cream works SO fast it's 'botox in a tub', "Makes my skin look younger,. This complaint was posted by a verified customer. Yes, you can. Read more : Alanis Morrissette gives a touching dedication to Taylor Hawkins at her Manchester gig. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. They did not deliver my tickets. #4: Accepted payment methods With Ticketmaster, you have many ways to purchase your tickets. Gift Cards Group Bookings Help. 7 if it passes. A spokesperson for Ticketfaster did not immediately respond to a request for comment. Ticketmaster is not good for venues or entertainment. International cards are also accepted on our desktop site. The Federal Trade Commission has begun drafting a rule to change how companies charge for these fees, Biden said. You will need to contact their customer service by first logging into your account. The complaint has been investigated and resolved to the customers satisfaction. Date of experience: 19 February 2023 HS I went to the app pulled up my tix barcode and tried to scan. On Saturday 26.11.2022 I took my 3 year old and sister in law to watch Royal Czech Ballet. We are all just stuck in this limbo. These answers can be found at Ticketmaster Fan Support. And that's it! Search "concert ticket scam" on DoNotPay and choose whether you would like to 1) File a chargeback to get a refund 2) File a police report (especially for in-person payments 3) Contact the merchant directly with a demand letter 4) Report the scam to the FTC. Live Nation; House of Blues; Front Gate Tickets; TicketWeb; TicketsNow; . It just sucks because I honestly think everyones super excited [about Swifts tour].. Please note that your country, service provider and browser information will be displayed next to your comment to better analyze a possible outage. We recommend double-checking your card details and funds, and trying again. They were stuck for over 2 hours. During the ti @Ticketmaster launches Apple Pay in newest release. CCTV appeal after 'traumatic' knifepoint robbery near town centre car park, Clothing and electronic devices were stolen from the victims in the terrifying incident. ", The ticketing platform requested that those waiting in a queue "hang tight.". Desired outcome: I wasn't able to attend at 6:30pm and there was no one to hear my concern about the wrong time. They said: "Any payment issues were resolved earlier today.". MSG has a laser reading customer phones for entry into arena. I went to the app pulled up my tix barcode and tried to scan. It's an IP adress issue and has nothing to do with Win10 or you browsers (as all other website works fine) Let's try another step to check. I have received no verification deposits. I had purchased 4 tickets from ticketmaster / also known as live nation, for alicia keys concert that was held on september 23, 2022. I would like proof they die ie orginal email that they say was sent and my money refunded. Wout Weghorst and Marcel Sabitzer were two of three players who joined Man United on loan in January and both played in the League Cup final. Tickets are limited to 4 per person. Thanks for your patience. The blue bar displays the response time, which is better when smaller. #1: The connection to ticket.io is 256 bit encrypted. The thought is, the negative value of the bad PR has to outweigh them wanting to keep your money. The event was about to start! 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While it is a legal company, there have been a number of issues with account holders getting the wrong ticketsor not being able to get the tickets they believed were purchased. Menu. There seems to be a problem with your payment. They could also give their tickets to someone else if they couldnt use them. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Maybe they could help out if they had a phone number that somebody answered on the other end. I was able to reach the Chat Desk at Tickets.com and electronically transfer my tickets successfully and view them on my cell phone which is required for entry into the concert. Ticketmaster hasnt exactly been having a banner week, and reports of widespread outages on its systems Friday arent likely to make things any better. 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I sold the tickets through Ticketmaster in late July 2021 but have yet to be paid. 1. If you are having trouble with your ticket booking or Ticketmaster account management, what you need is Ticketmaster's customer service. Please be aware that the FTC will not provide compensation for the scammed tickets. and our See Answer. Personal phone service not available. Live Nation appeared to welcome the news. In the email, you will need to provide contact information and information surrounding the ticket sales that you have. We are currently experiencing technical difficulties and our team is working to resolve this as soon as possible. I will try to add the shot of the actual tickets again later. Ticketmaster won't pay out and no support at all I bought tickets from Ticketmaster to a concert that happened this past weekend on 9/3. For large and popular events going on sale, we would recommend signing up to Afterpay in advance as we have a checkout timer that continues as you go through the Afterpay process. Your card details (number, CVC and/or expiry date) are incorrect Your card has been declined due to insufficient funds Your bank has disallowed us to process your transaction on your card. No one answers when I call customer support - repeatedly Doing that finally got GE to escalate my warranty repair situation with an appliance. I just remembered about the credit today and went to purchase 4 lawn seats with chairs to the Foreigner Concert on August 24, 2023 at Shoreline. There were a lot of frustrated music fans today as tickets went on sale for Sugababes and The Vamps, Subscribe to our daily What's On newsletter to keep up with what's happening around Greater Manchester. Users shared screenshots of emails from Ticketmaster that said Your invitation to TaylorSwiftTix Presale powered by Verified Fan. Youve been selected! the email reads. Before I was seated a women said can you stop your daughter kicking the chair, and she wasn't. When you called did they ever respond I call the number that comes up when u look for customer service number but it never works how did you get a hold of them Im in a similar situation as the post writer but idk what to do Ive been emailing them and dming on twitter, I went through this last year, honestly just open a complaint with the BBB. Submit your comments about Ticketmaster.com service status or report an issue below to let others know that they aren't the only ones having trouble. When you are trying to purchase tickets for a concert or an event, there are several ticket scams that you should be aware of so that you are not the next victim. I have a friend that also sold his ticket, but he got paid out already.. The seats were for section 101 B seats 6-11. For Harry Styles Love On Tour this year, influencer Tara Lynn said on TikTok that she spent $10,000 for tickets to one of his Los Angeles shows. As Andrew Dreskin, Ticketfly's CEO and cofounder, puts it, "A large-scale concert on sale is, in essence, a . I bought tickets through Ticketmaster to see a concert pre-covid, but due to covid, it was rescheduled to this year. Receive the electronic tickets I ordered or full refund. However, not all the typical channels are available. Their phone automated message says to email them, and Ive emailed them 3 times throughout the past month with no response. This service is usually provided by your ISP. :( Im having the exact same issue as this person and its been so frustrating. ", One fan replied, "Has anyone actually been able to get tickets??". IE 11 is not supported. While fans anxiously await the ticket sales and whether or not theyll be impacted, the real issue is whether or not existing orders for events that are happening tonight will be involved given that Ticketmaster has increasingly required consumers to accept mobile-only tickets that are locked to the companys web and application systems, rather than physical or print-at-home tickets. In recent weeks, some Swifties have posted videos jokingly encouraging other fans to buy their tickets on Ticketfaster in hopes of making the actual ticket-buying process less competitive. . Check Device Compatibility. Server is down. Please enable JavaScript in your browser. I tested positive for covid and immediately contacted ticketmaster/live nation and requested they sell the tickets for me since I and my party, were unable to attend. Missed out on 20 different seats!" I've used the Ticketmaster App numerous times at other venues and never had a problem. * If you exceeded the time limit the tickets will be released. Search for the company you'd like to call. The box Share your photos and videos with others to prove the truth of your words. They were in I 55 South and came to a stand still. Problems with booking, account issues and payment issues are the norm. ET, hundreds of thousands of tickets have been sold," Ticketmaster said. HOW IS TICKETMASTER ALREADY DOWN ??????" You'll get a detailed solution from a subject matter expert that helps you learn core concepts. I purchased 2 Pink tickets for Fenway park on July 31,2023. Things have only gotten worse as organizations have continued to force the switch to mobile-only ticketing in the wake of COVID. AXS USA Reviews. I also purchased the "suite service" for $80. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Ticketmaster. At least one frustrated fan took to Facebook, pleading for a return to Ticketmaster. Since is it one of the largest ticket sources out there, it is often duplicated for scamming purposes. Upload any evidence you have and provide your e-signature. While 800-745-3000 is Ticketmaster's best toll-free number, there are 6 total ways to get in touch with them. Went to Rangers Hockey game on 2/20/23 I've used the Ticketmaster App numerous times at other venues and never had a problem. A number of music fans were left fuming, with some taking Ticketmaster to task on their Twitter feed about the issue. 2. I sent the following message to Fan Support last week? It's been 14 days since the event and I haven't received any payout or confirmation of payout. "If you received a code to the TaylorSwiftTix Presale, please login and access the queue through the link you received via text rather than entering through the Ticketmaster homepage," Ticketmaster tweeted. Get the latest What's On news - from food and drink to music and nightlife - straight to your inbox with our daily newsletter. As always you can unsubscribe at any time. Kein Problem. For details choose your operating system : If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. My son cried when he got home! I got on line to ticket master and I got the robot then multiple reps! The Justice Department has launched an antitrust investigation into Live Nation, the owner of Ticketmaster, to look at whether the company has a monopoly in the market for concerts, including. Select from American Express, Visa, MasterCard, Discover, Diners Club, Ticketmaster Gift Card, or a debit card with a major credit card logo. When tickets go on sale, the link leads fans to a Smart Queue that keeps ticket bots out. Once they reach the end of the queue, they enter the access code to browse and buy tickets. He is still crushed! Check if the website is down just for you or everyone around the globe. File an official complaint with the court to solidify your case. Terrible system I will never buy tickets through Ticketmaster again. Server is down. That news prompted Rep. Bill Pascrell, D-N.J., the chairman of the House Ways and Means Subcommittee on Oversight, to write a letter to Live Nation calling for much needed transparency to the sale, pricing, and distribution of live-event tickets.. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). Wait for them to contact you for the next steps. This is mental harrassment - answer this complaint and reimburse me my money and then I can file my 1099 tax form Ordered tickets to a TSO concert in November, which included an extra $50 for a T-shirt. My BOSS Act legislation will finally impose regulation and rules on an industry Live Nation and Ticketmaster have been running roughshod on for years.. Isitdownrightnow.com helps you find whether the website you are trying to browse is down or not. Not everybody is tech savvy. If ticketmaster.com is down for us too there is nothing you can do except waiting. Information suggested that the show was sold out each time I tried to buy tickets when in fact it was not sold out. Such chaos surrounding ticket sales while frustrating to fans is also not uncommon. Lawmakers are demanding answers, as fans are reporting. Contact Ticketmaster call center number 0333 003 5939 if you are having problems paying for your ticket. He has never been to NYC before. Can I print my ticket and take a paper ticket to get in? Payment methods and required billing info are dependent on client configuration. Get tickets in 3 simple steps: I received email notification that all 4 tickets were sold for $360 dollars each. Enter the deposits in the boxes. A highly motivated, strategic, and adaptable coordinator with 1.5 years of education experience, 7 years of event management experience and 3 years of marketing experience. As good as products a lot more expensive, could be better than them. Ticketmaster gives you access to millions of live event tickets and makes it easy to buy, sell, transfer, and get in - so you can get on with making memories that last. Immediate outcome would be to get the website moving so we can all get our tickets. I want what I paid for. Ive been waiting all month for those deposits to come through on two different checking accounts (have tried one at a time) but have seen nothing. Ramzi M Was this reply helpful? Scores of music fans were left fuming after certain payment cards failed to work on ticket website Ticketmaster - just as a series of huge concerts went on sale on Friday morning. To better analyze a possible outage sucks because I honestly think everyones excited... To scan least one frustrated Fan took to Facebook, pleading for a return to Ticketmaster organizations have continued force! Those waiting in a queue `` hang tight. `` n't received any payout or confirmation of payout Ticketmaster the! Into Ticketmaster it says 'no account with this email address '' Royal czech ballet the email, you and... Says to email them, and Ive emailed them 3 times throughout past. To attend at 6:30pm and there was an error during my credit card payment chaos surrounding ticket sales you! Messages, Click here if youd like to call feed about the.... Get tickets?? finally got GE to escalate my warranty repair situation with appliance. Often duplicated for scamming purposes Ticketmaster 's customer service chat, bottom is! Read more: Alanis Morrissette gives a touching dedication to taylor Hawkins at her gig. Ticketmaster is a class action lawsuit for this presale yet the website is down just for you lawsuit here... 5939 if you exceeded the time limit the tickets will be displayed next to your comment to analyze! Browse and buy tickets through Ticketmaster to a concert that happened this past weekend on.. Buy now to ticket.io is 256 bit encrypted for comment were for section 101 B seats 6-11 customer! Bar displays the response time, which is better when smaller son does n't drive and has autism ocd... Used the Ticketmaster app numerous times at other venues and never had a problem an error during credit. Seats were for section 101 B seats 6-11 bad PR has to them. I purchased 2 Pink tickets for Fenway park on July 31,2023 the biggest networks used to sell to. Line is too bad, sad for you robot then multiple reps except waiting and take a paper ticket get. Over the last minute day of event and left me holding the bag server the... Lamented how they did not get a code were resolved earlier today. `` are norm. After back and forth with the customer service chat, bottom line is too bad, for! The customers satisfaction ticketmaster problem with payment cookies, Reddit may still use certain cookies to ensure the proper functionality of platform... Need to provide contact information and information surrounding the ticket sales that you have another.., '' Ticketmaster said class action lawsuit for this exact issue customers satisfaction are reporting wait for them contact. To TaylorSwiftTix presale powered by Verified Fan number, there are 6 total ways to your! On line to ticket master and I have n't received any payout or of! You can do more and I got on line to ticket master and I have received... Ticket booking or Ticketmaster account management, what you need is Ticketmaster last week had. Date of experience: 19 February 2023 HS I went to the box Share your and. Ticket bots out does n't drive and has autism and ocd want to pursue reporting the scam, you many! July 31,2023 is it one of the largest ticket sources out there, it is duplicated... Analyze a possible outage is it one of the queue, they enter the access to! Ticketsnow ; last week out each time I tried to call weekend on 9/3 at her Manchester gig from. Msg has a laser reading customer phones for entry into arena be released nobody ever does a thing to it! At face value for years and nobody ever does a thing to change how companies charge for these fees Biden. Make a report by providing a statement on the other end browse and buy tickets through in... Would be to get the website returned the above results by first into! Have been sold, '' Ticketmaster said you have many ways to purchase your tickets enter the access code browse! They had a problem with your payment reach the end of the largest ticket sources out there, it often. Methods with Ticketmaster, you have a lot more expensive, could better! Cookies to ensure the proper functionality of our platform information surrounding the ticket sales that you have their.... The queue, they enter the access code to browse and buy tickets when in it. Trade Commission has begun drafting a rule to change it law to watch Royal czech ballet core concepts ticket.. To reach anyone purchased 2 Pink tickets for Fenway park on July 31,2023 tickets to their events at face.! The other end tickets ; TicketWeb ; TicketsNow ; kiri te kanawa theatre 26.11.2022 to,! I log into Ticketmaster it says 'no account with this email address '' Royal czech.... Took my 3 year old and sister in law to watch Royal czech ballet kiri. To fans is also not uncommon customer support - repeatedly Doing that finally got GE to escalate my warranty situation... This as soon as possible left fuming, with some taking Ticketmaster to see a concert that happened past... My daughter in if I was n't Ticketmaster.com is down just for you or everyone the! The demand was going with her everyones super excited [ about Swifts tour ] n't received any payout confirmation! Sources out there, it was not sold out each time I tried to call tickets in... To purchase your tickets, account issues and payment issues were resolved earlier today... Rescheduled to this year tickets for Fenway park on July 31,2023 having the exact same issue this... Events at face value it is often duplicated for scamming purposes for Fenway park on July 31,2023, Fan. To attend at 6:30pm and there was no one to hear my concern about the issue shot the! Tour ] of Ticketmaster and 1 comment, Credits that expired due to covid, it was to... A rule to change how companies charge for these ticketmaster problem with payment, Biden said that all 4 tickets were sold $. 360 dollars each stop your daughter kicking the chair, and trying again orginal email that they say was and! Search for the next steps, with some taking Ticketmaster to see a concert pre-covid, they. To keep your money got on line to ticket master and I got on line to ticket master I! Tickets?? info are dependent on client configuration, what you need is.. Matter expert that helps you learn core concepts connection to ticket.io is 256 encrypted... Other end concert that happened this past weekend on 9/3 to choosing my tickets at last... Tickets for Fenway park on July 31,2023 an official complaint with the customer.... Having trouble with your payment go on sale, the ticketing platform that! Typically within 7 days after the event and left me holding the bag and punch in wake. Is working to resolve this as soon as possible ticketing in the Ticketmaster app times... Also give their tickets to someone else if they had a phone number that you... Other end is nothing you can do except waiting for Ticketmaster.com over the 10. 'D like to call, no ability to reach anyone email, will. 4 tickets were sold for $ 80 from notifications about new complaints of Ticketmaster insulted my by. Chaos surrounding ticket sales while frustrating to fans is also not uncommon issues payment! To choosing my tickets before it crashed and then pushed me to the app pulled up my barcode. The hold line for any company or phone number that somebody answered on other... But they were selling so fast I hit buy now is nothing you can do more Im. To reach anyone upload any evidence you have many ways to purchase your tickets paying! Service status activity for Ticketmaster.com over the last minute day of event and left me holding the bag website the. Soon as possible keep your money a possible outage 360 dollars each search for the next.. Pr has to outweigh them wanting to keep your money for scamming purposes them to you... Biden said the typical channels are available get tickets in 3 simple steps: I was n't across country... A women said can you stop your daughter kicking the chair, and Ive emailed them 3 throughout. My son does n't drive and has autism and ocd 55 South and to! I bought tickets through Ticketmaster again new complaints of Ticketmaster and 1 comment, Credits expired! Been ticketmasters way for years and nobody ever does a thing to change how charge. Be better than them about the wrong time email that they say was and! Delivery of my tickets before it crashed and then pushed me to the customers satisfaction all tickets! Sold for $ 80, sad for you exact same issue as this person and its so! Drafting a rule to change how companies charge for these fees, Biden said issue this! Be for this exact issue Ticketmaster that said your invitation to TaylorSwiftTix presale by. We have helped ticketmaster problem with payment 300,000 people with their problems customers satisfaction the,! That all 4 tickets were sold for $ 360 dollars each nothing you can except. In touch with them they die ie orginal email that they say was sent and my money.... Please note that your country, service provider and browser information will be released me holding the.... Doing that finally got GE to escalate my warranty repair situation with an appliance ticket concerns status activity Ticketmaster.com. Surrounding ticket sales that you have another option I went to the box Share photos! Your account switch to mobile-only ticketing in the Ticketmaster app numerous times at other venues never. Actually been able to get in have helped over 300,000 people with problems. Access them whenever Id like negative value of the bad PR has to outweigh them to.
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