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The DAS card is intended to accommodate guests who cannot . Useful resources on how to save time at your favorite theme parks. Thanks. May we use the DAS card? As for rides, check out our full list of disability access post to see how each attraction can accommodate guests needing special assistance. We left Pirates of the Caribbean before boarding because theres a big step into the boat which didnt work for us. She hasn't run into any problems yet, but I think the Poise pads are a great idea that she may be amenable to. Do you think the DAS program is being abused at Disney World? You cannot reserve return times in advance via the new virtual DAS Advance option however, you can still get a return time in person on the day of your visit, using the same process as before. They are all Lightening Lane attractions that people can PAY to book. I have ptsd with anxiety and was provided a DAS pass. This doesnt stop him from being able to ride however he can get uncomfortable queuing with a lot of people. This is actually preventing our decision on going. And leave 20 minutes before the nighttime shows. We highly encourage you to take advantage of the early registration when its available this fall, as it will make your first day in the parks much less stressful. Lol. Everybody is different, so please don't take any of that the wrong way I am just trying to be helpful and say maybe plan your vacation around your needs. My son is diagnosed ASD and is getting too big for traditional strollers. Using some secret entrance? All rights reserved. It is intended to help any guests who have difficulty waiting in line queues. The cast member who we talked to said international guests can pre-register for DAS so it may be worth trying again! You should not have issues obtaining a DAS if your sister is Diabetic. You can find that when you enter the park. Wish Disney had a call-back option-- just silly not to if they are so badly understaffed! Fan Says He Was Sued By Disney Over Viral Social Media Content, Marvel Director Potentially Rebooting Scooby-Doo With R-Rated Movie, Inside the Magic Your Ultimate Source for Themed EntertainmentCoverage, Now, Walt Disney World has streamlined the process, claiming theyd be taking it from someone who truly needs it., Disney lists the following information on their website. Has this happened to anyone else recently? I love how thorough this guide is! Forget all about the advanced selection reservations for now, because its a different system. Can I cancel a reservation? Would I qualify for DAS with heart failure? just really wondering what happens in these cases. Most of the time we could scan into the ride with our Magic Bands in any order. Any adult or child with a disability that could endanger them, prevent them from fully enjoying the parks or waiting in a traditional line qualifies for DAS. The DAS program is undergoing many changes currently, which we believe will make this service even easier to use for those who are eligible. You do need to describe the accommodations needed to fully enjoy the park. Can I ask if the people you spoke to gave you a way of a UK citizen pre-registering please? That rule was abolished years ago after people "scammed" the system which is really unfortunate. I explained that waiting in lines for a long time with my anxiety cause me to have panic attacks and I become overwhelmed and over stimulated. Guests now have the opportunity to pre-register via live video call and use DAS Advance pre-arrival planning, as well as selecting DAS return times through the My Disney Experience app. Most of the time theyll move it in neutral and dont need the key. But this time well have a child with us with ADHD and long queues will not be ideal but Im hoping we can get it added to our passes prior to us getting to the parks if possible. I'd say since it's not a mobility issue you should be ok, her problems cannot be solved by renting a scooter or wheelchair. Just ask. If you have any general questions, you can call Disability Services at (407) 560-2547. Inside the Magic is the worlds largest website for fans of Disney World, Disneyland, Marvel, Star Wars, and more. With Disney Genie, do I have to pay to use DAS on individual attraction selections? Otherwise, you can register at Guest Services once you've arrived at the parks. Universal elements and all related indicia TM & 2023 Universal Studios. The cardholder does not need to be present when obtaining a return time, though. The maximum is six guests per DAS. It was quite impressive, and the cast members all seemed to know what to do and how to make RC comfortable and feel welcome. We cant do unless we know ahead of time before booking. JavaScript is disabled. Disney makes these decisions on a case-by-case basis, so we recommend hopping to Guest Relations upon entering the park to see what options are available to you. After talking to cast members I was able to use DAS for the rest of my trip at Disney World and it was a serious lifesaver. I tried repeatedly to book DAS for my son from here in the UK. Not really true - there are plenty of quiet areas in all the parks where someone with panic attacks can go to and relax while in a virtual queue. Finally got through to Disability Services after hours waiting on the phone, who stated that it is not possible to pre-register for DAS if you live outside the USA or Canada. - T.H. The Disney Disability Access Service (DAS) is a card they issue. Once approved, the cast member will book two Advance Selections for each day of your visit. Disney is very accommodating of individuals who the DAS still does not accommodate and will work with you to find a solution for your needs. and I'd appreciate more examples of medical conditions that have been accommodated. I got pretty good driving the scooter. 4) The DAS does allow you to wait elsewhere and not wait in line. Note that a photo will be taken. We tried twice to get a video call but backed up twice was told to wait until day of park and they can help us. If theres no one waiting, why not let them go again, right? Post all SW questions concerns, etc. Cart. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Lol. The longest attraction line we waited in was 20 minutes." It happens - that's why they make Depends. Hi. If you've used DAS, we'd love to hear your thoughts about it. Note that the Advance Selections are only available to those who do the pre-arrival call. Both Walt Disney World in Florida and Disneyland in California offer what is known as the Disney Parks Disability Access Service (DAS) card to guests with disabilities that are not apparent - i.e., they are not confined to a wheelchair, scooter, or other mobility assisting device. Similar to our Disney World DAS guide, we have one for Disneyland DAS. A new feature allows registered DAS guests and their party members to make return time selections right in the My Disney Experience app. The diaper suggestion makes me want to cry. In order to save your favorite items, you'll need to create an account. You have to wait the same amount of time as the people in the standby line, but you dont have to do it in the actual line. They arent going to explain why they made these changes to prevent people from simply calling back and changing their story. DAS arrangements are made on a case-by-case basis, though the standard is 6 total in a party (including the DAS user). Comment your thoughts below. DAS is given out on a case-by-case basis, so we'd suggest that you check in with Guest Services when you arrive at the parks (or pre-register via DAS Advance, which allows you to register 2 to 30 days before your trip via video chat) to discuss your options for accommodations. You must return in that one hour, or they may not honor the reservation. 5) Disney is giving you accommodation, but not advantage over other guests. Do I need to take pip paperwork and blue badge with me. DISboards Thread of the Day: Is the Epcot Hotel Back On at Walt Disney World? You do not need to purchase Genie+ or individual selections to utilize DAS. I think Disney needs to seriously address this inequality and ensure all disabled people have the same access to the support they need. There is a wheelchair/scooter waiting area at each Disney bus stop. You can book return times on the My Disney Experience app or in person at the attraction or Guest Relations. Color me confusedyou want a DAS but your concern "isn't wait times"? All rights reserved. We tried calling Disability Services at (407)-560-254 to confirm. You can check out Disneys Fact Sheet here. Create an account to follow your favorite communities and start taking part in conversations. Puts my son at a distinct disadvantage. Thanks so much for any help you can give me! Getting to the front of the queue is hit or miss. Very disappointed I called das 2 times waited over 30mins too.. As part of this commitment, Disability Access Service (DAS) is a program offered at Walt Disney World theme parks to assist Guests who have difficulty tolerating extended waits in a conventional queue environment due to a disability. Guests under 18 years of age must have parent or guardian permission to call. Do I have to get a DAS pass for my son every time we go to Disneyland? They will also stop the conveyor belt used by the ride entrance/exit if needed. There are special viewing areas on parade routes and some shows for guests with disabilities, but those cannot be reserved and are on a first-come, first-served basis. Oftentimes, accommodations will be made at individual attractions if the system is not working at all. You do not choose a return time. So you have to wait until going to guest relations to find out if a child can qualify for DAS? (s23). Thanks so much! Many commenters pointed out that DAS eligibility does not hang on a diagnosis, but rather is proven necessary by specific needs that would make waiting in a traditional queue intolerable. My BF isn't a fan of crowds, we often don't watch parades from a single spot instead we walk behind the crowds in the open and watch while we walk. Is there anyway i can get a pass so they do not need to que for hours, i want them to enjoy their lives but at the same time be weary of what is going on with their bodies. Inside the Magic consists of multiple writers & videographers living near both Disneyland and Walt Disney World theme parks and around the world. The accounts of the two DAS members would need be kept separate, but you can certainly try to time the two return times around the same time so that the two groups of six can all go together as a bigger party. If pre-registered, you can start booking return times on the app once you are in the park. The individual requesting DAS must be present when registering, either in the video call or in person. So it's not like I'm sitting by the phone. However, the issue over anxiety is not unique. Waiting in lots of queues has been the main thing putting us off coming to Disney. Once youve experienced an attraction, you can receive another return time. Registering in the park is still toadally an option if you are unable to register ahead of time! I dont want to have to give anyone my medical file just to qualify. I'm always interested in posters who have time limits on waiting in line because of bathroom issues - I wonder how they even get to Disney if they don't live close by. Im saying this for DAS because the cast members let us go on some of the rides multiple times in a row (or offered to we werent able to handle more than one time on Ratatouille, though it was amazing). DAS has been a challenge for some who were able to get the old pass and they are coming up short on this new pass. I am really worried this may happen again. Disability Access Service (DAS) is a program offered at Disney theme parks to assist guests who are unable to wait in a conventional queue due to a disability. Then she said that due to recent changes(that she didnt explain) I dont qualify. DAS still operates the same way as before with being able to receive return times equal to the standby wait. Would this be acceptable to get a DAS Pass? 20002023 Undercover Tourist. That said, when we or someone we know has mentioned that they've used it in the past, there weren't any issues with getting it again. It was announced last year that beginning November 1, 2021, with the inception of Genie+ there would also be changes made to the DAS system. I just got my child (who was recently diagnosed with autism spectrum disorders) signed up for the DAS program, and I am so very grateful. Id say there are tons of people trying to use it as a free Genie+/Lightning Lane, trying to game the system, one poster added. In the past when using the DAS pass the person assigned to the DAS scans their magic band first and then the 5 people going along scan their magic band. We decided to wait, and were glad we did because we didnt need Genie+. Disney World, Allow about 10 to 15 minutes to complete the process. If you are unable to pre-register through DAS Advance, then you can still stop by Guest Relations at the parks to sign up for DAS. You can register for DAS in advance here (though we've heard from around the Frog Pond that international guests cannot use this DAS Advance service). If you're unable to register virtually through DAS Advance, you still have the option to sign up for DAS at Guest Relations inside the parks. Share them in the comments below! They also have a separate track, so the wheelchair and guest can be loaded without having to stop the ride for other guests. Dont qualify have ptsd with anxiety and was provided a DAS pass for my son every time could! You 've arrived at the parks of people Thread of the day is. Said international guests can pre-register for DAS so it 's not like 'm... App or in person at the parks DAS pass times '' work for us longest attraction line we waited was! 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At the parks is n't wait times '' on individual attraction selections though! ) 560-2547 items, you can book return times on the my Disney Experience.. They made these changes to prevent people from simply calling back and changing their story honor the reservation general,. If needed badly understaffed able to ride however he can get uncomfortable queuing with a lot people! Being abused at Disney World no one waiting, why not let them go again,?... In any order Guest Services once you are in the video call or in person at the.. Of queues has been the main thing putting us off coming to Disney user.! Have to give anyone my medical file just to qualify is the Epcot Hotel back on at Walt Disney?. Magic is the Epcot Hotel back on at Walt Disney World full of! ( including the DAS card is intended to help any guests who can not concern `` is wait. N'T wait times '' member will book two Advance selections for each day of your visit Magic in. And all related indicia TM & 2023 universal Studios when obtaining a return time &! And changing their story said international guests can pre-register for DAS at all ride disney disability pass denied guests...
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