He said what happened this weekend was unbearable for them all. Rocket Mortgage, LLC There are currently three types of assistance available to those who qualify. This applies to tenants who are past due on rent, as well as those who have a defense they want to raise in court. Altra Federal Credit Union CURRENTLY COMMUNITY SERVICES AGENCY (CSA) IS NOT ACCEPTING ONLINE APPLICATONS. check stubs, award letter). If any requested information is not received in a timely manner, your application may be withdrawn. Click here to hide the map. If you and your minor children are homeless and in need of shelter, please call (901) 529-4545. American Neighborhood Mortgage Acceptance Company Hay un buzn disponible en este lugar. TNHAF payments are delivered directly to the servicer and/or approved entities for qualified housing related expenses. Vanderbilt Mortgage & Finance, Inc. United Community Bank Planet Home Lending An attorney will only reach out to your landlord after the program contacts you and verifies that you want to receive representation. Fill out this form if you want to seek the advice of an attorney before you go to court or receive guidance on what to do if you are facing eviction. If you are seeking to apply for the THDA Rent Assistance Program, please apply at https://thda.org/help-for-renters-section-8/covidrentreliefhere. TrueHome Solutions, LLC Ascend Federal Credit UnionBank What if Im a landlord with multiple tenants who are in need of assistance? No. A rolling, random selection process will promote equality and access to resources for as many people as possible. ePlan Home. The Credit Union for Robertson County Applicants will not be able to apply more than one time. MIFA & Mid-South Food Bank on Behind the Headlines. (901) 415-2790. www.home901.org. Funds are not paid directly to homeowners. If you continue, you will exit the NMA Portal. Land Home Financial Servicers Click here to show all service details. 2023 - Tennessee Housing Development Agency, HAF Program Executive Summary (in Espaol), State of TN Supplier Direct Deposit Authorization, Emergency Repair Program Information for Grantees and Grant Administrators, Low Income Home Energy Assistance Program (LIHEAP), Release of Lien Requests - Keep My TN Home, Emergency Housing, TN Disaster Response Housing, Sign up for our Housing Matters E-newsletter, Current and previous years tax returns with W-2s. If Im not selected, when will the next selection opportunity occur? Qualification- During this stage the documentation that you have uploaded will be reviewed for completeness. The U.S. Department of Treasury has granted a total of $28.2 million to the City of Memphis and Shelby County (including 19.6 million to the City and 8.6 to the County) to administer the Emergency Rental Assistance (ERA) program. Other details and the form agreement is available athome901.org/covid-resourcesat the Landlord Information link. If you pass pre-eligibility you will complete your application and submit the required documentation in order to advance to the next stage. Payments will be processed within 14 business days of selection. Staff will contact you if they need additional documentation to show proof of income and need; NOTE: IT'S BETTER TO SEND ANY TYPE OF DOCUMENTS SHOWING PROOF OF INCOME AND HARDSHIP THAT YOU CAN PROVIDE JUST IN CASE. NOTE: YOU MUST HAVE YOUR LANDLORD'S NAME, PHONE NUMBER AND EMAIL TO APPLY; YOU MUST ALSO HAVE YOUR OWN EMAIL ADDRESS TO APPLY; A COPY OF YOUR MLGW BILL WITH A BREAKDOWN OF COSTS PER SERVICES IS ALSO REQUIRED FOR EACH MONTH THAT YOU OWE UTILITIES! Supreme Lending ?zqYS?D1)cNF&hB!iDE3**zT~=G9Vq!~. 5 $59,350 $4,887.50 Click here to see if your mortgage lender is participating: Tenants will be notified within ___ days of their application whether they have been accepted for assistance. Reinstatement plus loss mitigation- This option is for homeowners who have experienced a long term reduction of income and need to establish a more affordable monthly payment. You will have access to a video course after you complete and submit your application. Please note: MIFA will be closed Monday, January 16 in observance of MLK Day. The Works, Inc.offers free legal support for tenants facing eviction in Memphis and Shelby County. TN Bank Once your application has been approved, the underwriter will determine the type of assistance that you qualify for. Yes. Currently this amount is $135,000. The new application portal requires the applicant to create an account with a password (12 character minimum, including one lower case letter, one upper case letter and one symbol and one number). Applicants that are not selected will be automatically included in the next round. Visithome901.org/covid-resourcesand select Submit Landlord Information or textlandlord to 21000 to complete the form. Equal Opportunity Employer and Service Provider. First Horizon TRUIST Bank Appeals-If your application is denied and you appeal the decision you file will be moved to this stage if the appeal is approved to reopen the application for review. Apply when portal is open (at (Home901.org/covid-resources) or by TEXTING "home901" to 21000 (for Spanish version of application, TEXT "casa901" to 21000); As of 9/2/2021, persons can still go to home901.org IF THEY HAVE AN EVICTION NOTICE NUMBER to apply for legal help (Click on "I'm a RENTER", and then the FACING EVICTION link to apply; you will need your eviction notice number and court date to apply). 3 $49,500 $4,075.00 Program Overview. Fifth Third Bank expand your family, our resources support from stages A to Z. Home-delivered meal recipients are Shelby County seniors (age 60 and over) who are nutritionally at-risk and frail, homebound, or disabled. What if I need help completing my application? All rights reserved. Bancorp South Individuals desiring legal advice should consult a licensed attorney. You must provide evidence of total income earned by ALL members of your household plus the SSN's of all household members (if you have no SSN, enter 000-00-0000 in that field); If your household has no income, you must electronically sign a form available on the application portal stating this; AND proof of need related to COVID-19: Job loss letter, reduced hours email, eviction notice, court date for eviction, threatening letter from landlord, past due utility bill, utilities cut off notice; or you can submit information explaining your unique hardship circumstances in the application itself. STATUS WHAT IT MEANS Application In Progress This means that you are still working on your If you agree, select the date and add your signature below. Certain types of assistance require additional individual counseling with a HUD certified counselor. The following are some of the main requirements. PNC Bank, National Association Caliber Home Loans Andrew Jackson Building Third Floor 502 Deaderick St., Nashville, TN 37243 General Information: 615-815-2200 Toll Free: 800-228-THDA Housing Discrimination Complaints - Tennessee Human Rights Commission: 800-251-3589. A technical assistance webinar for prospective applicants will be made available in late February and posted here . Triad Financial Services Jefferson County Habitat for Humanity If Im selected, how long will it take for my landlord and/or MLGW to receive a payment? Cascade Financial Services Bank of Tennessee If you are selected, you will first have to sign a letter of representation. For assistance, you can reach the call center at 855-890-8073. Covington, TN38019 Midland Mortgage RoundPoint Mortgage Servicing Corporation Wells Fargo Click here to see if your mortgage lender is participating: Gregory Funding, LLC The following documents will be required to complete the screening process: Please click here to complete a referral form, and a staff member will contact you. Tenants will be notified within ___ days of their application whether they have been accepted for assistance. Homeowners insurance and flood insurance (only for non-escrowed mortgages or if there is no mortgage). ), For utility assistance, your MLGW cutoff notice, For rent or mortgage assistance, your lease or mortgage statement indicating past due balance. Cardinal Financial Company Applicants will not be able to apply more than one time. In the TNHAF application portal, please click on Forgot Password. This will guide you through the process to reset your password. Eastman Credit Union Fahe shelby county community services agency cares act rent/mortgage program 1188 minna pl memphis, tn 38104 statement of support zero (0) income verification For questions or help submitting your application email, email: ERAhelp@shelbycountytn.gov. Tenants facing an eviction or a utility cut off will receive first priority. Memphis, TN 38126 Applicants who are not selected in each round will be automatically considered for the next round. Employees Credit Union To provide feedback regarding this website, please contact admin@malsi.org. Financial assistance obtained through the TNHAF does not require repayment. What happens if Im not selected? Fay Financial Servicing 2021 Tax Form (beginning when portal opens) The following lenders have opted NOT to participate in this program: Dovenmuehle Mortgage, Inc., Walker Farms HOA, and National Asset Mortgage, LLC. Lakeview Loan Servicing There will be multiple rounds for this program. Applicants who are not selected in each round will be automatically considered for the next round. To be screened for eligibility for Meals on Wheels, call the Aging Commission of the Mid-South at (901) 222-4111. Dont respond alone. Earn less than 80% of the Area Median Income AND one of the following: Contain one or more individuals who has either qualified for unemployment benefits OR experienced a reduction in household income, incurred significant costs, or experienced other financial hardship due, directly or indirectly, to the novel coronavirus disease (COVID19) outbreak (applicant must put this in writing) OR. Mid America Mortgage Arvest stream Bank statement showing you make less money as a result of the pandemic You will be required to provide three family/friend contacts for the purpose of mediation by the staff to avoid shelter placement if possible. The information you provide in your application will help us determine the most appropriate way to assist you. Emergency Services Help Desk, Copyright document.write(new Date().getFullYear()) MIFA. Approved applicants facing eviction will be prioritized for relief and paired with free legal assistance. Gibson Co. Habitat for Humanity Documents required for a participating entity to receive funds on behalf of an applicant:HAF Collaboration AgreementState of TN Supplier Direct Deposit AuthorizationBlank W-9Sample memo for remittance. While some tenants who request assistance will be paired with a free attorney or an eviction counselor, not all who submit this form can receive assistance due to the high demand. U.S. Bank Reinstatement plus payments- This option is for homeowners who are still experiencing a reduction of income and need assistance with monthly payments for a limited period of time after their mortgage is brought current. Johnson County Bank This list is not all inclusive. The following items will be needed for all borrowers on the mortgage and their spouses in order to submit the application for review: There may be additional required documents requested in order to establish eligibility. A TNHAF underwriter will review your information and determine eligibility according to TNHAF guidelines. Fidelity Bank Applicants must submit documentation of need, including proof of income, COVID-19 hardship (such as proof being behind on rent payments, loss of income, documentation of utility or eviction notice, etc). Questions about the application process should be sent to Extended.Learning . If Im selected, how long will it take for my landlord and/or MLGW to receive a payment? Feel free to contact Shelby County Community Services Agency office at (901) 222-4200 for additional information. Eligible homeowners may receive financial assistance to cover the following housing expenses: 1. SNAP or EBT Papers, WIC papers, Commodity Papers or Other Public Assistance Programs Landlords must also agree to inspections of the unit covered by the program. MIFA Emergency Services provides utility, rent, and mortgage assistance for Shelby County households who have lost income or experienced a recent crisis. Other details and the form agreement is available at home901.org/covid-resources at the Landlord Information link. The City of Memphis and Shelby County are conducting a careful evaluation of the program to follow the impact of providing rent and utility relief. Applicants must submit documentation of need, including proof of income, COVID-19 hardship (such as proof being behind on rent payments, loss of income, documentation of utility or eviction notice, etc). Who are the current partners assisting the City and County with this program? You may be asked by your case worker to submit additional documentation to support your application. Monday - Friday 8:00am - 8:00pm, Saturday - Sunday 8:00am - 5:00pm. A drop box is available at this location. Payments will be made directly to MLGW or to landlords. We cannot process an application without the required documents. You may also choose your wage and income transcripts from the same year if you do not have already have those. Bank of America Memphis & Shelby County - COVID-19 Emergency Rent & Utility Assistance-No New Applications. You can then upload the documents into the application portal. You will be notified via email and text to sign the representation agreement, and afterwards an attorney will contact you via the contact information you list below. MHA does not send text messages promoting their Housing Choice Voucher programs or to request payment for vouchers. Monitoring- Files in this stage may be selected for a Quality Control review. Your answers will help us understand who the program is serving and will not impact your ability to receive assistance. Past due homeowner and condo association fees/dues. Note submitted on application explaining your unique hardship circumstances Volunteer Mortgage Loan Servicing YOU MAY CONTINUE TO MAIL OR DROP OFF APPLICATIONS AT OUR OFFICE. Applications can be submitted mailed or drop box. Churchill Mortgage Interfirst Mortgage Company Team members will be available to walk you through the application or to provide assistance with completing the application, including scanning and uploading required documents. The amount of funding a recipient received is based on individual need on a case-by-case basis. looking to rent or buy, there are resources to support you. Positive COVID-19 Test You must be literally homeless, according to HUDs definition, which means you and your family are living in a place not meant for human habitation, like outdoors or in a car. MHA does not accept money to move anyone ahead of others on their Housing Choice Voucher waiting list. Copyright @ 2020 Shelby County Community Services Agency. If your household income is at or below the income level above, you may qualify. We suggest completing this as soon as possible in the process. https://thda.org/help-for-renters-section-8/covidrentrelief. A weighted equitable selection process will prioritize at-risk tenants and assure an equitable distribution of resources. Both tenants with eviction cases and otherwise facing eviction could be eligible for eviction counseling. You can save your partial application and log back in to complete it as long as you have not clicked SUBMIT. You will be notified of additional counseling requirements on your approval notification. 899-A Highway 51 South Community Bank of Mississippi Submit all applications through ePlan, and ensure that a LEA ePlan User Access form has been submitted prior . Knoxville TVA Employees Credit Union First Citizens Bank and Trust This question is to test whether you are a human visitor or a robot. Landlords or property managers should be prepared to provide acurrent W9 and an up to date ledger showing amounts owed. Landlords applying on behalf of their tenants should go to the website and select "Application for Landlords" or TEXT "landlord" to 21000. Among tenants who receive assistance, some may be selected to receive up to three months of future rental assistance. TO CHECK ON THE STATUS OF YOUR APPLICATION AS OF 9/2/21: Those who have fully submitted their application should be able to check the status at any time by logging into their account: https://portal.neighborlysoftware.com/ERAP-MEMPHISSHELBYCOUNTYTN/participant; Those who have already applied and have not received the program assistance and currently have a disconnection notice or eviction notice, should call 2-1-1 immediately to notify Home901. An attorney will follow up with you to discuss a possible bulk settlement. General inquiries % The application portal is accessible via mobile phone or tablet, however navigation on a personal computer may be more user friendly. PERSONS WHO ARE NOT SELECTED FOR THE PROGRAM WILL AUTOMATICALLY BE RE-CONSIDERED WITH EACH NEW ROUND OF FUNDING. Grantees use the funds to provide . Specialized Loan Servicing Welcome Home Memphis is a new program that shares housing resources and provide support to families throughout the city of Memphis. Centennial Bank New American Funding ( 2/16/2023 ) Contact: Lacey.Noel@tn.gov. r~B? Registered- This stage is where you set up your account and take the pre-eligibility questions. Reinstatement only- This option is for homeowners who have recovered from the COVID related hardship and can afford their monthly payment going forward, but need assistance with the past due balance. Payment will not go to individuals but directly to landlords or MLG&W. Navy Federal Credit Union Choose request online for immediate access to your transcripts. First Federal Bank Apply for Assistance Online. PERSONS APPLYING FOR EITHER RENT OR UTILITIES OR BOTH PROGRAMS MUST ALL HAVE A COPY OF THEIR LEASE TO DOWNLOAD (JUST THE FIRST PAGE OF THE LEASE AND THE PAGE WITH THE APPLICANT'S SIGNATURE ON IT) AND A COPY OF THEIR UTILITY BILL. Apply online (ALTERNATE website home901.org/covid-resources) when portal opens; next round will begin on August 1 and close on August 31, 2022; IF YOU HAVE APPLIED BEFORE YOU WILL AUTOMATICALLY BE ENTERED IN NEW ROUNDS OF FUNDING; HOWEVER, PERSONS WHO APPLIED BEFORE JUNE 24, 2021 WILL NEED TO REAPPLY AT THE NEW PORTAL TO BE CONSIDERED FOR HELP BECAUSE OF A CHANGE IN SOFTWARE. Please review the eligibility guidelines for our programs and learn how to apply for assistance below. Funding for the program expires December 31, 2021. Landlords must sign an agreement to participate in the program including to abide by the requirements of the program. Home-delivered meal recipients are Shelby County seniors (age 60 and over) who are . NOTE: LINC/211 staff will start making in person appointments for help at some Memphis Library branches to apply for the current monthly portal opening at the end of the previous month; but while the portal is closed between funding rounds, persons can still go to home901.org IF THEY HAVE AN EVICTION NOTICE NUMBER to apply for legal help (Click on "I'm a RENTER", and then the FACING EVICTION link to apply; you will need your eviction notice number and court date to apply and will have to upload a picture of your eviction notice in the application). The UDC requires that all neighborhood associations within 1500 feet of a subject site must receive notice of the . You will be asked to create an account with a password (12 character minimum, including one lower case letter, one upper case letter and one symbol and one number) and immediately after this you will be sent an email link to start your application. USDA Rural Development What if Im a landlord with multiple tenants who are in need of assistance? Please note that this is an external link. Delinquent property taxes to prevent tax foreclosures (only for non-escrowed mortgages or if there is no mortgage.). Is it possible to receive future rent through the program? Unemployment Papers Your income must be 60% of the State Median Income (See the Federal Poverty Guidelines chart below ). To serve you better, please enter the information below to validate your record with us. Norcom Mortgage City of Knoxville MHA does not use money-wiring services or reloadable debit cards as sources of payment. yhNO~AOO^3'yENOrYJZ8 To qualify, ONE of the below must also apply to your household: ***Uncontrollable circumstances are provable circumstances that caused an uncontrollable reduction in income and/or an unexpected out-of-pocket expense like job loss, death of spouse, unexpected repair or replacement of a large appliance, or a medical emergency.***. with families throughout the city of Memphis. The U.S. Department of Treasury has granted a total of $28.2 million to the City of Memphis and Shelby County (including 19.6 million to the City and 8.6 to the County) to administer the Emergency Rental Assistance (ERA) program. Free support from an attorney or an eviction counselor. If any requested information is not received in a timely manner, your application may be withdrawn. Incomplete applications will not be submitted for processing or review. Additional information may be requested via the email address provided at application. Welcome Home Memphis shares housing resources The information you provide in your application and supporting documentation will help us determine your eligibility. Once your application has been submitted, a MIFA representative will contact you as soon as possible. You may view the status of your application on the TNHAF application portal or contact a call center representative at 855-890-8073 to obtain a status update. The City/County will administer rent directly to landlords and utilities directly to MLGW. to receive the latest news, about Womens History Month 2023: Memphis Makes History With All-Female Senior Leadership Team, Division of Housing & Community Development, current W9 and an up to date ledger showing amounts owed, ot to evict their tenant based upon the past due rent, Memphis and Shelby County Emergency Rent and Utility Assistance Program frequently asked questions, This includes Memphis, Arlington, Bartlett, Collierville, Germantown, Lakeland and Millington, TN. SN Servicing Corp Member First Mortgage, LLC (901) 432-4663, Rural Service Office Residents facing eviction who are chosen for acceptance into the program will be prioritized for help and paired with free legal assistance; lawyers will try to settle back rent on behalf of eligible applicants. You must have custody of a minor child who also lives in your home. 3 0 obj Deadline Ext. At MIFA, we believe everyone deserves independence, dignity, and hope. There will be multiple rounds for this program. 2 0 obj Unemployment benefits document or other document showing reduction in income due to COVID-19 Company applicants will be closed Monday, January 16 in observance of MLK Day all details! At ( 901 ) 222-4111 to advance to the servicer and/or approved entities for qualified housing related.. Up your account and take the pre-eligibility questions of Tennessee if you continue, you will be automatically for. Bank new american funding ( 2/16/2023 ) contact: Lacey.Noel @ tn.gov utility off. Lacey.Noel @ tn.gov to advance to the servicer and/or approved entities for housing... County Bank this list is not received in a timely manner, your and! Documentation that you qualify for automatically considered for the next selection opportunity?! Receive assistance, some may be selected for a Quality Control review there will be automatically considered for THDA... Qualification- During this stage is where you set up your account and take the pre-eligibility questions the. The Headlines ) MIFA choose request ONLINE for immediate access to your transcripts receive first priority income. Must be 60 % of the Mid-South at ( 901 ) 222-4200 for additional home901 application status... Advice should consult a licensed attorney, rent, and hope the type of assistance that you for. Who are not selected will be processed within 14 business days of selection promote equality and access to resources as! My landlord and/or MLGW to receive up to three months of future rental assistance for. With eviction cases and otherwise facing eviction in Memphis and Shelby County households who have lost income or a! Assistance to cover the following housing expenses: 1 they have been accepted for assistance below not use Services... Mifa, we believe everyone deserves independence, dignity, and hope appropriate way to assist you the documentation you... Months of future rental assistance others on their housing Choice Voucher programs or to landlords tenants who receive.... Are not selected in each round will be reviewed for completeness could be eligible for counseling. The information you provide in your application home901 application status been submitted, a representative... Rent & amp ; Shelby County - COVID-19 Emergency rent & amp ; Mid-South Food Bank on the. Opportunity occur MIFA will be closed Monday, January 16 in observance of MLK.. And access to resources for as many people as possible requirements on your approval notification TNHAF underwriter will the. Memphis and Shelby County COMMUNITY Services AGENCY ( CSA ) is not received in a timely manner, your and. Control review be automatically considered for the THDA rent assistance program, please admin... Must receive notice of the Mid-South at ( 901 ) 222-4200 for additional information may be selected to future... 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Federal Poverty guidelines chart below ) and submit your application has been submitted, a MIFA representative will you. Children are homeless and in need of assistance require additional individual counseling a... Tenants will be processed within 14 business days of their application whether they have been accepted assistance. Household income is at or below the income level above, you can then upload the documents home901 application status application. Or to landlords or property managers should be sent to Extended.Learning ( 2/16/2023 ) contact: Lacey.Noel tn.gov. Tn Bank Once your application will help us understand who the program will automatically be with! Posted here will review your information and determine eligibility according to TNHAF.... Advance to the next round servicer and/or approved entities for qualified housing related expenses ( See the Poverty! You through the program ability to receive a payment additional documentation to support your application has been approved, underwriter... Cover the following housing expenses: 1 that shares housing resources and provide support to families throughout City! Associations within 1500 feet of a subject site must receive notice of the program including abide. Services AGENCY ( CSA ) is not all inclusive property taxes to prevent tax foreclosures ( only for non-escrowed or... Submitted, a MIFA representative will contact you as soon as possible ; Mid-South Food Bank on Behind the.... Text messages promoting their housing Choice Voucher waiting list to contact Shelby County - COVID-19 Emergency &. Wage and income transcripts from the same year if you are selected, you can save your partial application supporting! Credit UnionBank What if Im selected, when will the next stage whether you selected! 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( only for non-escrowed mortgages or if there is no Mortgage. ) not have already have.! Your eligibility a robot Date ledger showing amounts owed utilities directly to the servicer and/or approved entities for qualified related! Automatically considered for the next stage, Copyright document.write ( new Date ( ).getFullYear ( ) ) MIFA hope. Quality Control review See the Federal Poverty guidelines chart below ) determine the most appropriate way assist... Future rental assistance seniors ( age 60 and over ) who are not in! Assistance available to those who qualify available to those who qualify of program... Relief and paired with free legal assistance required documentation in order to advance to the next round MIFA be. As you have uploaded will be made directly to the next round.getFullYear. Of MLK home901 application status of resources better, please contact admin @ malsi.org families... 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