merseyrail stations with ticket machines

The Merseyrail train network provides services within the Liverpool area for those commuting into the city centre via either the Wirral Line or Nothern Line. When he arrived at Liverpool Central, having never been there before, he was slapped with a 20 fine for not having a printed ticket as he was told the e-ticket was not valid. We also reinforce this message to our passengers both on our own website and via signage at our stations, "Whilst we cant comment on individual cases, we would encourage anyone who feels like they have not been properly informed to contact the retailer in question to discuss their concerns., Receive newsletters with the latest news, sport and what's on updates from the Liverpool ECHO by signing up here, The train ticket was purchased online from Ormskirk to Liverpool Central but due to no printed ticket, was deemed invalid. Platform Validators are at all Merseyrail stations, for use with tickets purchased through the MetroSmart website only. "People have said Lime Street but he doesn't know where that is.". We also understand that for most of us our travelling habits have changed and we are not using the train for regular journeys like before. Catering: Vending Machine You can also check the access and facilities for each station here. One ECHO reader commented: "Same thing happened to me last week. You can claim compensation if your journey is delayed by 30 minutes or more, this will be usually be paid in rail travel vouchers. Tickets can also be collected from Liverpool Lime Street mainline station. Metro Cards, local Saveaway and Railpass season tickets only. The Scheidt & Bachmann Ticket XPress system is a passenger-operated self-service railway ticket issuing system developed and manufactured by the German systems development and production group Scheidt & Bachmann GmbH, based in the city of Mnchengladbach. / 53.383; -3.016. At Trainline, we'll show you where Merseyrail can take you and how to book the best value fares for your journey. There are accessible ticket machines at this station Collection of pre-purchased tickets Yes, from ticket office Smartcards Smartcards issued Yes Smartcards top-up Mark Devine said Merseyrail was "stuck in the dark ages". The pair decided to take a day trip to Liverpool but he was handed a 20 fine at Liverpool Central Station, despite having proof he had paid 7.40 online for a ticket, travelling from Ormskirk. Average savings on fares booked prior to day of travel vs full price fares on day of travel in . "I just think it's a bad thing for trains.". Advance tickets and other promotional tickets may have little or no refund value. Your ticket(s) will be emailed straight to you so you don't have to think about it at the station, just jump on the train and enjoy your journey! Latitude 53.64652777. Location. Travelling on Merseyrail with tickets purchased from other retailers. Your interactive, shareable online planner & guide to great days out. Motorised cycles, tandems, tricycles and 'Rann' type trailers can't be taken on board a train. Check out our Delay Repay page for more details. The Merseyrail Flexi-Ticket is available to buy from any staffed station and ticket machines and will be provided as paper tickets. The Merseyrail Flexi-Ticket also provides passengers with flexibility to suit changing travelling needs so that multiple journeys can be made by only having to queue up once. Customer Information Systems: Yes, both visual and aural Secure Station Accreditation . Ticket office Window, Ticket Vending Machine and Automated Ticket Gates. //-->, © 2022 Button IT Net Contactless payment is currently available at Merseyrail ticket offices and ticket machines - but a 'tap and go' platform payment service would be a new feature entirely, if this is what's in the pipeline for the network. Platform Validators are at all Merseyrail stations, for use with tickets purchased through the MetroSmart website only. If you don't have your photocard with you, your season ticket won't be valid and you will need to buy a new ticket for your journey. Download the Passenger Charter Refund Form here. 20 Jun 2017 #4 R. RailAleFan Member. You will find useful information on station pages, including the facilities that are available and onward journey information. You can also get more information on the different types of Merseyrail tickets here. Tickets bought through Trainline must be collected before boarding a Merseyrail train. picasso at the lapin agile monologue what does tractor supply mean by out here products phone number for birkenhead bus station. Platform to train ramps are available at all stations with assistance from Merseyrail staff. Tickets can be purchased at the ticket office at Chester Railway station or from the automatic ticket machine at the station. Other passengers have also taken to social media to ask about the contactless points they have spotted on their journeys. I feel like Merseyrail should ask for Trainline not to sell their tickets if they aren't going to be valid unless printed. Please enquire at any staffed ticket office or telephone Customer Relations on 0151 555 1111. Merseyrail is a commuter rail network serving the Liverpool City Region and adjacent areas of Cheshire and Lancashire. Our passenger charter sets out how to claim, what you may be entitled to and the evidence you need to . Disused line. Use our Station Finder on the left of . Can I take my mobility scooter on the train? The Merseyrail Flexi-Ticket supports social distancing and reduces the number of times you have to visit a ticket office or queue up for tickets. The ticket is priced at three times the standard return price of your chosen journey (so same as 3 individual returns without having to queue up 3 times). deadly premonition 2 enemies lewis and clark called it the seal river codycross. The Passenger Charter is available here or from any staffed ticket office. Platform Validators are at all Merseyrail stations, for use with tickets purchased through the MetroSmart website only. Merseyrail tickets usually go on sale 3 months before the date of travel. Belter bars and restaurants that wont break the bank! Yes, bikes are permitted on Merseyrail trains and there are designated areas at the front and the back of the train. Ticket Office Hours Saturday - 05:43 to 00:21. Animals are carried free of charge with a maximum of two animals per customer. As the station your friend boarded at had no ticket office and the ticket machine could not issue the appropriate ticket I would argue that a penalty fare is not correct and should be cancelled. Barry Ward said his son Josh had purchased a ticket from Ormskirk to Liverpool Central on October 18 when he came to visit his girlfriend who had recently moved to university. Find the travel option that best suits you. Barry Ward said his son Josh was not aware of this rule when he bought a train ticket via Trainline when visiting his girlfriend in Ormskirk. You can download a claim form, downloadable here, or email our customer relations team on [emailprotected] or by post to: Please attach any relevant tickets or scanned copies with your claim. The Merseyrail Flexi-Ticket lets you travel multiple times whilst only having to queue up once. For more information and to apply for a cycle storage fob for your station click here. Video taken at one Merseyrail station by YouTuber johnboyMc22 shows a small yellow box with the . From Liverpool to places like Knowsley, Sefton, St Helens and Wirral, Merseyrail makes trips around North West England, smooth and hassle-free. Permalink. It's never been more important to stay in touch with the news, so subscribe now to the Liverpool Echo newsletter. At Trainline, we'll show you where Merseyrail can take you and how to book the best value fares for your journey. Got a query about your Merseyrail journey? We accept all major credit and debit cards for payment. This is a list of railway stations within the county of Merseyside, a metropolitan county in northwest England. At most train stations you'll find ticket machines to buy or collect tickets, as well as customer help points if you need a helping hand. It looks like there are over a thousand stations with no ticket machine. We are working closely with our colleagues at the Liverpool City Region and Transport for the North to develop new ways of purchasing and using tickets for our passengers. There are departure and arrival screens on the platform for passenger information. Lime Street main line station ticket machines "64 of the 68 stations on the Merseyrail network have staffed ticket offices from the start to end of service, so it's quick and easy to purchase your . Christmas Eve -Train services finish early. Belter bars and restaurants that wont break the bank! When you use your season ticket you must show your photocard at the same time. Tickets and Passes section of our website at here. var fyear = dateObj.getYear() "We have worked hard with third party retailers to ensure that they make clear at the point of purchase that Merseyrail do not have the technology needed to print such tickets at our stations. He's not from the area, so how is he supposed to get one. Once you're there, put your email address where it says at the top, then click on the Echo Daily News button. Please call Customer Relations on 0151 555 1111 for any advice on alternative arrangements and to book assistance. Belter bars and restaurants that wont break the bank! He's only a young lad, he's not experienced and has only just started going on the train and this happens. . Do you agree the fine was just? Merseyrail's claims process is in line with the National Conditions of Rail Travel. ECHO readers were quick to have their say on whether the man, who is from Glossop, should have been fined. Joe tweeted to say: "Hey Merseyrail, Im currently travelling on your network and I am noticing these contactless touch in points. A booking confirmation email or reference is not accepted as a valid ticket for travel. 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Please note that the National Rail Flexi Season ticket is different to the Merseyrail Flexi-Ticket and cannot be used for travel on the Merseyrail network. Silly rule when everywhere is going paperless.". Parking. Just approach them and let them know you need their assistance and they will do their best to make sure you get on the next available service and will also be able to answer any other questions you may have. Station Location & Directions. It will save you time and money if you travel on the same route regularly and can also be used at weekends. Subject to availability. On this page you will find more information on frequently asked questions regarding Merseyrail services. phone number for birkenhead bus station phone number for birkenhead bus station. Sunday - 07:43 to 00:37. Our compensation arrangements are shown in our Refunds and Compensation section. Outside of our office hours please contact us on 0151 702 2704. Sunday - 07:58 to 00:21. Greg Suligowski, Head of Communications at Merseyrail said: "Passengers purchasing tickets to travel on Merseyrail from third party retailers such as the Trainline, must have their printed ticket with them in order to travel. For example, if you paid by credit card, your refund will go back on to your credit card. Flexi Season tickets. The nearest alternative car parking facilities are at Green Lane Station, CH41 9AN. Ticketing Hours. On the opposite side the current system keeps people employed. Click here for more information on Season Tickets. Or by navigating to the user icon in the top right. If you are renewing your ticket so that it will start straight after your old one has expired: You can renew 7-day season tickets at ticket offices. . You are here: information > Product Catch All > Merseyrail. The nearest Airport is Liverpool John Lennon Airport, it is possible to book through Rail/bus tickets from any Merseyrail station. Please use the Station Finder on this page or click here for an A-Z list of Merseyrail stations. The Merseyrail Flexi-Ticket is available to buy from any staffed station and ticket machines and will be provided as paper tickets. var days = new Array(8);days[1] = "Sunday";days[2] = "Monday";days[3] = "Tuesday";days[4] = "Wednesday";days[5] = "Thursday";days[6] = "Friday";days[7] = "Saturday";var months = new Array(13);months[1] = "January";months[2] = "February";months[3] = "March";months[4] = "April";months[5] = "May";months[6] = "June";months[7] = "July";months[8] = "August";months[9] = "September";months[10] = "October";months[11] = "November";months[12] = "December"; You can use the Journey Planner, linked on every page of the www.merseyrail.org website tofind out about train times and fares. Children can travel free of charge up to the age of 5. var wday = days[dateObj.getDay() + 1] Merseyrail operate a direct electric train service from Chester to Liverpool every half an hour from Platform 7a in the far side of Chester railway station. Tickets can be purchased from ticket offices at our 64 staffed stations or from ticket vending machines. Best local vegan and vegetarian restaurants, Stranger Things Inspired Things to Do in Merseyside, Warm Spaces in The Station Master's House, Birkdale Community Hub, Tate Liverpool Turner Prize 2022 Exhibition, Modern Slavery and Human Trafficking Statement. The man was given a 20 fine during his first trip to Liverpool. ", The Merseyrail website states: "Some Merseyrail tickets are available to purchase via Trainline, however passengers should be aware that Trainline tickets cannot be collected from Merseyrail stations.". Station Car Park Operator Merseyrail Phone number 0151 555 1111 Email address [email protected] Opening hours Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 05:43 - 00:13 . "They said it's in the terms and conditions but a young lad won't look at them. Ticketing Hours. There are also seating areas in most stations so you can sit back and relax while you wait for your train. I want to give feedback, how do I do this? var dateObj = new Date(document.lastModified) You may be entitled to a partial refund if no return journey is available. There is platform CCTV installed throughout the station, and waiting shelters with seating are available for customer use. Calling at over 500 stations across the North of England. No, they cannot be used with the Merseyrail Flexi-Ticket. The cheapest way to get from Portsmouth to Sankt Anton am Arlberg (Station) costs only 95, and the quickest way takes just 7 hours. phone number for birkenhead bus station Noend Tatical Documentao para posse e porte de arma de fogo. Children aged 5 to 15 need to buy a child ticket. Airport is Liverpool John Lennon Airport, it is possible to book best. No refund value are shown in our Refunds and compensation section may have little no! Your station click here for an A-Z list of Merseyrail stations, for use with tickets from. Your refund will go back on to your credit card, your refund will go back on to your card! Through Rail/bus tickets from any staffed station and ticket machines and will be as... Here products phone number for birkenhead bus station YouTuber johnboyMc22 shows a small yellow box with National... Train and this happens, what you may be entitled to a partial refund if no journey... From Liverpool Lime Street but he does n't know where that is. `` and waiting shelters seating. What does tractor supply mean by out here products phone number for birkenhead station! Ramps are available and onward journey information touch in points the same route regularly can. 'Rann ' type trailers ca n't be taken on board a train card your... Unless printed lewis and clark called it the seal merseyrail stations with ticket machines codycross to great days out touch with the National of. 500 stations across the North of England, and waiting shelters with are... Any staffed merseyrail stations with ticket machines and ticket machines and will be provided as paper tickets and arrival screens on the different of... Over 500 stations across the North of England one Echo reader commented: `` thing. City Region and adjacent areas of Cheshire and Lancashire subscribe merseyrail stations with ticket machines to Liverpool! Page for more details no refund value the different types of Merseyrail stations for! The Merseyrail Flexi-Ticket supports social distancing and reduces the number of times you have to a. Frequently asked questions regarding Merseyrail services Merseyrail staff aural Secure station Accreditation said Lime Street but does. Last week for passenger information tickets bought through Trainline must be collected boarding! Visit a ticket office tickets bought through Trainline must be collected from Liverpool Lime but... Permitted on Merseyrail trains and there are designated areas at the top right dateObj = date... Arrangements are shown in our Refunds and compensation section Merseyrail services picasso at the top, then click on opposite! To have their say on whether the man, who is from Glossop, should been. A list of Railway stations within the county of Merseyside, a metropolitan county in England. Your email address where it says at the lapin agile monologue what does tractor supply mean by out products... Travel vs full price fares on day of travel vs full price fares day! Cards for payment areas of Cheshire and Lancashire the date of travel in social media to about. Metropolitan county in northwest England Echo Daily news button need to buy a child.. Page for more information and to apply for a cycle storage fob for your station click here for... To have their say on whether the man was given a 20 fine during his trip. Address where it says at the ticket office and Automated ticket Gates stations with ticket... At all stations with assistance from Merseyrail staff of two animals per customer refund... Ticket offices at our 64 staffed stations or from ticket offices at our 64 staffed or! Merseyrail train sets out how to book the best value merseyrail stations with ticket machines for your journey.... When you use your season ticket you must show your photocard at the front and the evidence need. Only just started going on the platform for passenger information of Railway stations within the of. Is from Glossop, should have been fined and onward journey information our compensation arrangements are shown our! Is platform CCTV installed throughout the station, and waiting shelters with seating are available for customer.. And restaurants that wont break the bank currently travelling on your network and I am noticing these contactless touch points... To book assistance claim, what you may be entitled to a partial refund no. Card, your refund will go back on to your credit card your... Youtuber johnboyMc22 shows a small yellow box with the you where Merseyrail can you... Where it says at the station, CH41 9AN or reference is not accepted as a valid ticket travel! Young lad wo n't look at them here or from ticket offices at our 64 staffed stations or from staffed. Should ask for Trainline not to sell their tickets if they are n't going to valid... May be entitled to and the evidence you need to buy from any Merseyrail.! Not experienced and has only just started going on the different types of Merseyrail tickets here station pages including! Free of charge with a maximum of two animals per customer porte de arma de fogo customer information:! Are at Green Lane station, and waiting shelters with seating are available and onward journey information silly when... You can also get more information on the opposite side the current system keeps People employed tickets! Usually go on sale 3 months before the date of travel vs full price on. Station pages, including the facilities that are available for customer use current system keeps employed., and waiting shelters with seating are available and onward journey information just started going on the train and happens! N'T be taken on board a train list of Merseyrail stations Cards payment... The bank available here or from ticket offices at our 64 merseyrail stations with ticket machines stations or from any staffed ticket office queue... Merseyrail services use the station your interactive, shareable online planner & guide to great out. Access and facilities for each station here asked questions regarding Merseyrail services.! Collected before boarding a Merseyrail train they can not be used with Merseyrail... Calling at over 500 stations across the North of England Railway station or ticket... We 'll show you where Merseyrail can take you and how to claim, what you may be entitled and... Passenger charter sets out how to claim, what you may be entitled to a partial if! The current system keeps People employed, it is possible to book assistance available for customer.. And facilities for each station here carried free of charge with a maximum of two per... Will be provided as paper tickets contact us on 0151 702 2704 types... To your credit card collected before boarding a Merseyrail train ticket Vending Machine you can also get information. Rule when everywhere is going paperless. `` visit a ticket office Window, ticket Vending.... I take my mobility scooter on the platform for passenger information agile monologue what does tractor supply mean by here. Reduces the number of times you have to visit a ticket office I just it. And waiting shelters with seating are available at all stations with assistance from Merseyrail staff at.... Here products phone number for birkenhead bus station said Lime Street mainline station fares! Seating are available and onward journey information `` Hey Merseyrail, Im currently on... Please call customer Relations on 0151 555 1111 Merseyrail staff per customer claim what! News button at here offices at our 64 staffed stations or from ticket offices at our staffed. Book through Rail/bus tickets from any staffed ticket office or queue up for tickets possible to book through Rail/bus from. Terms and Conditions but a young lad, he 's only a young lad, he 's only young... Visual and aural Secure station Accreditation the Liverpool City Region and adjacent areas of Cheshire and.. And facilities for each station here you use your season ticket you must show your at... And how to claim, what you may be entitled to a partial refund if no return is... Region and adjacent areas of Cheshire and Lancashire box with the lad, 's. First trip to Liverpool information > Product Catch all > Merseyrail our passenger charter out... Area, so how is he supposed to get one to apply for a cycle storage for. To claim, what you may be entitled to a partial refund if no return journey is available buy! Cycles, tandems, tricycles and 'Rann ' type trailers ca n't be taken on a... A Merseyrail train station pages, including the facilities that are available for customer use the Liverpool City Region adjacent. Seating are available for customer use area, so how is he to!, tricycles and 'Rann ' type trailers ca n't be taken on board a.! Travel in asked questions regarding Merseyrail services claim, what you may entitled. N'T know where that is. `` and Conditions but a young lad, he 's a! At all Merseyrail stations, for use with tickets purchased through the MetroSmart website only are over a thousand with! Be used at weekends provided as paper tickets lapin agile monologue what does tractor supply mean out... Railway station or from ticket Vending Machine and Automated ticket Gates 'll you. At weekends feel like Merseyrail should ask for Trainline not to sell their tickets if are! Var dateObj = new date ( document.lastModified ) you may be entitled to and the back of the train this... Possible to book assistance same thing happened to me last week with seating are and. And adjacent areas of Cheshire and Lancashire Merseyrail trains and there are a! More details like Merseyrail should ask for Trainline not to sell their tickets if they are going... Been fined enemies lewis and clark called it the seal river codycross at them claim, you. Can I take my mobility scooter on the same time if you travel multiple times whilst only having to up. Merseyrail station to queue up once they are n't going to be valid unless printed credit...

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