If you have chosen a print in store option, you will be provided with a QR code which will be scanned by the parcel shop to print your label. It combines fashion inspired by vintage Americana sterling, Japanese graphics, and other options. Superdry delivers a contemporary fashion fusion We're huge fans of the Superdry style recipe - the best of British fashion mixed with unique Japanese graphics and then a touch of vintage Americana for good measure. We do not allow returns, exchanges or refunds on sale items. Once the product is shipped to the warehouse, the employees will verify it and check it. endobj
Ensure that there are no cosmetics on your item while returning it. <>
We operate the website at Superdry.com (the "Site") and when you buy a product from the Site ("Product"), you buy it from us. Please understand that we cannot accept returns under the following instances: - Products with tampered or missing serial or UPC numbers or labels. Purchases made online or in an official Superdry store between October 1st and December 24th 2022 can be returned until January 31st 2023. Enter your full order number, including any text, in the designated box (e.g. The vintage stock is original and has a slightly lighter color in terms of its look. But, without knowing the process and exception cases how will you do it? x\Ys~w! Ends 4 Days 08:18:51. You can read our full privacy policy (which incorporates our cookie policy) here. A return request should be raised via email, through your account or in-stores prior to the return. XL\l+ L%u-eAaH?l0'
}]Z4aXi:&;j2s?mS=[n. If you have copied and pasted any information, please ensure that a space has not been accidentally added to the start or end of the text entered. IU(nk SPEND OF $100, 107 North Bridge Road, Funan, #01-06, Singapore 179097. Wed like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services. For team members at Cheltenham Head Office, returns can be processed instantly via the Customer Service Team, this saves you time and Superdry costs as it's one return parcel to The Duke. Save with these Superdry Promotional Codes and Coupons UK verified on ANSA, such as 10% Superdry discount code. Superdry Environment Policy. Jackets from 25. 4. The last thing that you want or need is to buy an item just to discover that you dont like it or that it doesnt fit you. Any form of Superdry discount or promotional codes used will not be eligible for refunds, returns or exchanges. endobj
You deserve to get a Superdry refund and either buy a new product or spend your money on something else. All you have to do is follow the steps provided below, and we'll help you receive the refund you deserve. The refunds will take at least 10 days to process in your account. The Seller, in case of exercise of the right of return by the Buyer has the right to not accept returned Products or to not fully repay the amounts paid by the Buyer to purchase Products if the Buyer fails to adhere to the restrictions set out below. ldfJ-SZ/>@akI2P$Gx$4 r%5HnMmClNFdGj"9**3Mfz$_(ogM12KhWbS&/S&YI/Q0Upt "}scun?E'M-KktbQB%5l)4iUo/fHC8jOptVsu>!bRu-n{kKiNu^^x8ghybk7/w#spv-/+q?a@+y^_vH ^o2x$~&x1^FkkSO2|X(2} Superdry, which saw co-founder Julian Dunkerton return to lead the company last year, also blamed poor sales of old designs by the previous management. Here is Everything You Should Know [Updated], Ensure you request a return within 28 days, Necessarily have an original invoice and the original packaging, The product must not fall under exclusions, As long as the product has a valid price tag it will be acceptable for a return, special offers or clearance sales on the website, Advertisement products with some discounts or percent off signs, Gift cards, inner wares & swimwear products. The vintage return policy applies to vintage items which are in stock. Code must be entered at checkout. Return to Nav. SUPERDRY_12345678'. To return online purchases please use https://superdry.returns.international to create a return label. It will take 28 days even if you return with a gift receipt or gift voucher. What are the Criteria for Superdry Return Policy? However, if you only return one, your refund will be the one referring to the reduced product. a free delivery in the UK mainland, plus the usual free returns. I5*[ You must offer a full refund if an item is faulty, not as described or does not do what its supposed to. Returns UK. If you use an alternative method for your return it may delay or prevent your refund/exchange being processed. The 30-Day Return Policy is applicable to all products sold on Superdry.com While damaged or defective footwear are also covered under the 30-Day Return Policy; you can initiate a return under the 30 Day Return Policy if you are not satisfied with the product or the fit. Online: You can easily return your order by visiting the online portal of Superdry. You can ask the customer for proof that they bought an item from you. We offer free returns to store or postal returns using Evri, CollectPlus, AsdaToYou & InPost for customers located in the UK for a price of 1.95 (For orders placed from 15/02/2023 onwards). Several factors might prompt you to seek a Superdry refund. ;jClk)( Mao^caI0ha} A customer has the same right to free repairs or a replacement regardless of whether they have a warranty or guarantee or not. 2. . Get behind the scenes access to campaigns, collaborations, new products and sales. They will only accept changes in certain cases. Check benefits and financial support you can get, Find out about the Energy Bills Support Scheme, Sale of goods and services and data protection. You can find your local drop-off point by clicking the link at the bottom of the returns portal. Visit our returns portal - https://superdry.returns.international. A customer is only eligible to return within 28 days of purchase. Check out this article to know more. If your order number is not recognised, please ensure that you are entering your full order number as shown on your order confirmation email, including the prefix and underscore 'e.g. Please ensure items are in their original condition. Items purchased using a gift receipt can only be exchanged, or a gift card issued. Superdry Returns Policy applies. 2. However, in case you only return a part of the product bundle you bought, you will get the saving deducted from your refund. How to Get a Superdry Refund Effortlessly. 4. Can I make Superdry postal returns for in-store purchases? The customer can still reject the item after its been repaired or replaced. They have another 14 days to return the goods once theyve told you. Superdry will contact you if there's no reason why the refund is not possible. If in any case, you lose the original receipt, you might have a confirmation email. Return to Nav. We can help you get refunds from various service providers, including: It doesn't matter what kind of refund or chargeback you're pursuing. Mens Womens; My Account Wishlist; My Account Wishlist. Superdry Return Policy Superdry makes scheduling product returns easy. Please take your order confirmation email with you and ensure your items are in its original condition and packaging (including tags attached). A refund will be presented in the original method of tender, provided that all criteria in this policy are met. stream
Yes, Superdry provides free returns. \EgZ\+&HX0Mo3c6]Yr]+J[Z387.F|l{rtn^h{mO?\NZ*}0]f|`};_&huP}+hjepZ^ mi(7N$7+jgL} q4[P'
@]kNl{9o\46=o G8_OD't0p`P 8hDPQk+p)\L3t_)"~h[SRf 0*eaI&]MDsS5[b $_APNI:E*1Ea]l ;%drz4p_P 5`V [". 5UC>HK+jB1hFyK;`8rl#3 3Vu}+G|w'eG,ob S{gR6Jpn#Cp*qU-p1S(~-.g{ AsdaToYou & InPost for customers located in the UK for a price of 1.95 (For orders placed from 15/02/2023 onwards). Tell us which credit card (or ACH transfer) the payment was on, and enter the name of your bank and the merchant. However, you need to ensure that the item is in their original conditions. They will allow an exchange for an item if the size, color, or quantity is an issue. %PDF-1.7
The majority of these reasons narrow down to the shopper's decision. So, we dug in and we compiled everything you need to know about the Superdry return policy below. For both menswear and womenswear, Superdry offers unique style, which draws inspiration from Japanese graphics, American vintage and classic British quality. Does BJs Accept EBT Card For In-store and Online Purchases? The 30-Day Return Policy is applicable to all products sold on Superdry.com. Standard returns. You probably have one of these proofs to make returns. Visit our returns portal - https://superdry.returns.international. Expect to hear from them once they've received your request. Shop this season's collection of clothes, accessories, sportswear & more. Superdry doesn't accept such products. Customers have up to 6 years to make a claim for an item theyve bought from you (5 years in Scotland). Open Search My Account Wish List 0 0 items in your basket Superdry will not accept any return without its original packaging and purchase proof. You can find your closest Superdry store by clicking here. Health Service Discounts 10% off full price purchases, subject to availability. Original Proof of Purchase must be presented for a Return or Exchange. It will take 7-10 business days for Superdry to process your refund. :o=vNc1DL'%/v0F#&-HVt=]< ;>A]GlZv]w$5_% M@FE=dH9*sB[=Q'H'H!|Rn`{$2( '%{O `aIn'~h9l:H#)?WSby0QScy>NB.WwF2QY?w\3;zSSH!Uv
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>hx;iUuAZ@w9cvs[Z'BPjl All returns must be accompanied by an invoice. Enter your postcode, email address or last four digits of your telephone number and then click 'Proceed'. Select which items you wish to return, the reason why and whether you would like a refund or exchange. Superdry allows its shoppers to seek refunds for their purchases if they've changed their mind about a particular product or want to buy another product. Our registered office is Unit 60, The Runnings, Cheltenham, Gloucestershire GL51 9NW. Store returns. Superdry will only refund you using your original payment mode. Can I return a faulty item at Superdry? As soon as it has been processed you will receive an email to confirm. . Orders delivered within the UK can also be returned to any official Superdry storefor free along with a copy of the order confirmation or invoice. #2: When You Bought The Product In A Local Store: If you return a product within 14 days of purchase date, you can get a full refund; Buy One Get One Free Promotion: In this case, you will only get a refund if you return both products; if you return just one, you wont get a refund. 0QVT{R'[vyc' Customers have exactly the same rights to refunds when they buy items in a sale as when they buy them at full price. Privacy Policy and I consent to the processing Enter all relevant information, such as the reason for a return, product serial number and so on. In-store: You can visit the store with an original invoice and submit your reason for return. If you purchase an item online or in-store then you will be able to process the returns. Free. If you have copied and pasted any information, please ensure that a space has not been accidentally added to the start or end of the text entered. Here is All About It [Updated], Does Amazon Accept EBT? 10:00 - 20:00 10:00 - 20:00 10:00 - 20:00 10:00 - 20:00 10:00 - 20:00 10:00 - 20:00 11:00 - 18:00. . Don't worry if you don't have a printer; print in store options are available! It is very important when you return an item that we know the order number to which it relates and your details. V/_|3|>vM/'w`w/_7"#l^jw?.+l/`C7)F"%]x.g,A g7v;'I{O8XbuEaJz~e7
y*,}bMI)t cT#X$ER/`IjVUZM+)B?5uRxo/"x`(e5)QDP According to the Superdry return policy, you have different options to return a product: #1: When You Bought The Product Online: In case you want to return a product that you bought online, the first thing you need to do is to fill out the Returns Form that was included in your order. Return your item in good and original condition. Select the reason for your chargeback, and provide relevant details, including the charge amount, the charge date, a description of the payment, and any files you can upload as evidence. It will help you with easy returns and exchanges. They do not cost charge for the purchase you wish to return. SUPERDRY_12345678). Gift Vouchers only valid for purchases on www.superdry.co.za. knew an item was faulty when they bought it, damaged an item by trying to repair it themselves or getting someone else to do it (though they may still have the right to a repair, replacement or partial refund), no longer want an item (for example because its the wrong size or colour) unless they bought it without seeing it, personalised items and custom-made items, for example curtains, perishable items, for example frozen food or flowers, unwrapped CDs, DVDs and computer software, told you theyve accepted it (having had enough opportunity to inspect the item before confirming theyve received it). The best thing you can do is to check Superdry return policy before you actually make the purchase. The products you request a return for should not be a part of these exclusions. You can solve all kinds of issues with our services, including: Sign uptoday, and let's help you get your Superdry refund in the easiest way possible. You can find your local drop-off point by clicking the . Then you can choose a preferred carrier and return the product. We will be unable to accept the return of any item where there is evidence that these instructions have not been followed. Your statutory rights are not affected. All criteria under the Returns and Exchanges are met. To help us improve GOV.UK, wed like to know more about your visit today. 2 0 obj
Order Number *Required Field. Select which items you wish to return, the reason why and whether you would like a refund or exchange. This could be a sales receipt or other evidence such as a bank statement or packaging. We have provided detailed information for your returns and a simple guide to the Superdry return policy. So, one of the things that you should make sure to tell Superdry is your order number as well as if you prefer to return the product for a refund or if you want to make an exchange instead. 27 - 30 Mar Up to 55% off. Refunds will be processed to the original payment card. Check when you have to offer refunds and accept returns. Wait for a confirmation email once Superdry has refunded your money. For private shareholder enquires please call the shareholder helpline. Upon confirmation, as per the return policy, we will refund the amount back to you via the same channel with which you made the payment. Find your nearest Superdry Store in United Kingdom. Create New Return. In the financial year ended April 30, 2022, Superdry Group generated a revenue of 384.1 million British pounds through its retail division, up from around 342 million British pounds . If you use an alternative method for your return it may delay or prevent your refund/exchange being processed. )"A #RJu]V}HPD" h}{e*2$y cz>Ee^:dIW}z!I~C]f>|/x>=ac; The whole process might take 3-5 days and only after that, the credits will reflect in your account. Well send you a link to a feedback form. Currently, Superdry return policy claims to avoid exchanges. Dont worry we wont send you spam or share your email address with anyone. All Superdry . As long as the policy requirements, the defective pieces are not acceptable in-store or even online. ENJOY FREE SHIPPING WITH MIN. We've gone paperless in order to become a more sustainable brand and our online returns portal is the quickest and easiest way to return an item. Read more about consumer protection from unfair trading. Save my name, email, and website in this browser for the next time I comment. Got it! If you need to return items, they must meet our standard returns policy. Guide for Groceries, Amazon Fresh & Whole Food Items, Does Dollar General Take EBT? What Is the Superdry Return Policy? Purchases made online or in an official Superdry store between October 1st and December 24th 2022can be returned until January 31st 2023. Enter the order number, postcode, and email, and select proceed. All returns must be accompanied by an invoice. As soon as it has been processed you will receive an email to confirm. You have 28 days to return your online order and it's really easy to arrange by following these simple steps. Superdry Plc Unit 60 The Runnings Cheltenham Gloucestershire GL51 9NW. 1. If you are not completely satisfied with your purchase, simply return the item(s) to us in their original condition within 14 days of receipt. Find up-to-date store information and services to shop your premium authentic style this season. For casual clothing with urban appeal, shop sweatshirts, T-shirts, jackets and essential denim from Superdry. Unfortunately, this is not something that Superdry guarantees outrightly. Required fields are marked *. Original Proof of Purchase must be presented for a Return or Exchange. Please note due to hygiene reasons, we are unable to accept any returns or offer any refunds on underwear, swimwear and cosmetics. ^|G/0oquSS.lo*?Oc 7. The Superdry return policy gives you one month to return your order for a full . Returns can take up to 10 working days to process from the date they arrive at our warehouse. I_`xulywI{e_q8PEN;r$x> nL%3r#7iX'{yZK}!uFHVir{a* 4lW1 g`o50W^"tgm%j7}Q*p7E1SGxOGeYV)Hg[+qhlS~Nmb euRwxbFW C Superdry customers, she says, "want to be seen to be on trend" and while the company was once seen as fresh, "newer brands filled the space and cheap competitors provided the look for less". We have helped over 300,000 people with their problems. Whereas if you have proof that the product was defective at the time of its arrival then customer care will help you figure out the query. Choose which courier service you would like to use to send the return back to us. 1. Superdry men's clothing perfects the tropical vibe with exotic colours on its printed shorts and aviator sunglasses. Items purchased using a gift receipt can only be exchanged, or a gift card issued. You may also want to check out Levis & YesStyle return policy. No returns or exchanges on SALE and PROMOTIONAL items, unless to swop size or color. You must refund the customer within 14 days of receiving the goods back. Does Walmart Accept EBT? A return request should be raised via email, through your account or in-stores prior to the return. Nov 3, 2022. You must offer a refund to customers if they've told you within 14 days of receiving their goods that they want to cancel. In case you bought the product using a promotion, there are also different solutions: Designed using Creattica. vQAIZ^y+]V}Jq=>24*=q6dVEZ-./ Zf*
? 8080 872 872 10:00am to 7:00pm IST, operational every day. 4. At Superdry, all the items are covered for 12 months if there are any manufacturing defaults, I can be returned. 2. You can process the returns at Superdry stores and on the website as well. If you have received a damaged or defective product, you can return it within 30 days of delivery at no extra cost. There are certain exclusions that you have to keep in mind. You have 28 days to return your online order and it's really easy to arrange by following these simple steps. Reporting & Policies - Superdry. Print your returns label and attach it to the parcel. There are some of the conditions that customers have to keep in mind while returning a product at Superdry stores and even online. After inspection we will confirm if the merchandise is in acceptable condition or not. How to Request a Uber Eats Refund and Get It, How to Get an Amazon Refund Without Return, How to Do a Skrill Chargeback and Get Your Money Back Easily, Credit Card Dispute Letter Template That'll Get Your Money Back, Request a Virgin Media Refund Easily With This Sample Letter, Is Cushion.ai Legitimate? Claiming a Superdry refund is not as easy as it sounds. Please return your item(s) to us using our online Returns Portal. Remember, we can only exchange for the same product in a different size or colour subject to our stock availability. Although you are not a resident of the United States, you can still return the purchase. Items cannot be returned to a Superdry concession or franchise. 2. We are happy to accept your return or exchange, provided that: Refunds will be presented in the original method of tender, provided that: Get behind the scenes access to campaigns, collaborations, new products and sales, plus save 15% off your first online purchase. 1 0 obj
You only have to accept returns from the person who bought the item. 2. We respect your privacy and use tracking simply to improve your experience - Read more. AsdaToYou & InPost for customers located in the UK for a price of 1.95 (For orders placed from 15/02/2023 onwards). No cash refunds on Gift Vouchers Gift Vouchers only valid for purchases on www.superdry.co.za No returns or exchanges on SALE and PROMOTIONAL items, unless to swop size or color. 6. Find the Chargeback Instantly product on DoNotPay. Sit back and relax while we do the work. You can process the returns at Superdry stores and on the website as well.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'returnsandrefund_com-box-4','ezslot_6',103,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-box-4-0'); 1. Enjoy Superdry discount codes and promotions for premium clothes (hoodies, trainers, jumpers, T-Shirts, coats, jackets, etc.) SUPERDRY_12345678'. You can ask a customer to prove an item was faulty when they bought it if they ask for a repair or replacement after 6 months. The brand will not accept exchange requests for one product with another. u)Iv4RGSPsPiN&/Iv9v 5`5*$r?QwmvY$ 08I{df\?~{LocF&A"z^azbAC]L!/u&V`, oX~CJx`OAHUVMbGdKB[Y(UuYX{$Q%(fx<2{4qx[ We are unable to make exchanges for online purchases. Our registered VAT number is GB974823775. Here are four common reasons why you would want a Superdry refund: Superdry expects its customers to return items within twenty-eight days from the date of the purchase. Multi-Buy Promotion: In case you return both products, you will get a full refund. The Superdry return policy states that once the associates verify the product, they will inform you if they accept the request for a return or not. After the company receives your returned product, they should take between 7 to 10 business days to process it. We offer free returns to store or postal returns using Evri, CollectPlus, AsdaToYou & InPost for customers located in the UK for a price of 1.95 (For orders placed from 15/02/2023 onwards). Ensure that you make a valid return request online and even in-store. In all other instances merchandise must be returned within 14 days of delivery, with price tickets still attached, packaging intact and in its original condition as determined by us. For safety reasons cash refunds may take up to 7-14 business days from date of processing (depending on your bank). 6. 5. The brand might have shared an SMS or you can bring the bank transaction of your purchase. We're a company registered in England and Wales with company number 07139044. Your email address will not be published. DoNotPay offers a wide range of services apart from Chargeback Instantly UK. No cash refunds
You're more than welcome to return or exchange your order to a direct Superdry store convenient to you within 28 days of your purchase date. If your order number is not recognised, please ensure that you are entering your full order number as shown on your order confirmation email, including the prefix and underscore 'e.g. Proof can be an original invoice, email confirmation, billing receipt or a copy of a bank statement. For more info, please see our returns policy. You can find your local drop-off point by clicking the . T: +44 (0) 01242 578 376 E: company.secretary@superdry.com. Since Superdry wants to ensure that all their customers are happy with their purchases, they allow you to return an item within 28 days of receipt. Please ensure that you log a return for the promotional gift to ensure that your return is processed without delay. Goods should not be soiled, torn, damaged and must have the original tags intact. on Gift Vouchers. Superdry return policy claims to accept the returns if the products meet the conditions and do not fall under the exceptions case. It might take 5-10 business days to have the refund credited into your account. SUPERDRY_12345678). This confirmation will be sent to you within 3 working days after we receive the shipment. z0`WNbS0j~-15Lo>F+uB%4c7BB"xX)+SfaLIVe=^. ; Please detail the product, quantity returning and the reason code as . Each Buyer shall be entitled to a return for Products acquired through this Site, subject to the compliance with the terms and restrictions set out below. Further, you will be asked about which product you wish to return. . All Products (irrespective of the restrictions set out below under the heading "Non Returns"), but subjects to this returns Policy, may be returned if they are delivered in error or do not match the sample or description of the Products on the Site as at the date of placing an order. We use some essential cookies to make this website work. Take advantage of these three steps to get your Superdry refund: We will send your request for a Superdry refund once you've completed these steps. At Superdry, we believe in adventure and discovery, in going to the source, in working with the best artisans to create beautifully crafted pieces that stand the test of time and leave a positive environmental legacy . top 20 stores with the best return policies. Enter your full order number, including any text, in the designated box (e.g. SUPERDRY_12345678). Without these details we won't be able to take the action you require. You do not have to refund a customer if they: You have to offer a refund for certain items only if theyre faulty, such as: Online, mail and telephone order customers have the right to cancel their order for a limited time even if the goods are not faulty. The full list of steps to take can be found here. Its illegal to display any notice that deliberately misleads consumers or deceives them about their rights, for example a sign that says you do not accept returns or offer refunds. Orders delivered within the UK can also be returned to any official Superdry storefor free along with a copy of the order confirmation or invoice. 2. when you have to offer refunds and accept returns. If the product sent to the Superdry's warehouse does not meet the terms and conditions of Superdry's return policy then it will be sent back to the customer. . You have to visit the international return portal and fill up the form. of my personal data for marketing and profiling purposes. Dont include personal or financial information like your National Insurance number or credit card details. By using this Site, you consent and/or accept all such cookies. Fill in the return label and other required documents before you return the product; Ship your Superdry item properly. We also use cookies set by other sites to help us deliver content from their services. Don't worry if you don't have a printer; print in store options are available! Ensure that the product is in good condition and will return it within twenty-eight days, Mention the reason why you need the Superdry refund, Mention the order number and order status of your item, Return the product through the used proper mailing, Carry down the customs declaration procedure accordingly, Pay all the custom levied applicable charges, Follow all points carefully to return your international item, Return the Superdry item within twenty-eight days, Ensure that the item is in its original condition, Follow all the return Superdry return policies, Mention why you want to return the product, Mention the status of your product and the tracking order, Complete all procedures mentioned in the return form. A valid Health Service Discounts account will be required to obtain the unique discount code. SNAP EBT Benefits For Eligible Purchases. RBcpO- Superdry Returns Policy applies. Refund will only be processed on the card used for the transaction. - Any product that is returned without all original packaging and accessories, including the box, manufacturer's packaging if any, original invoice and all other items originally included with the product(s) delivered. As soon as you have the form complete, you should pack the item in the original packaging if possible, and include all the documentation necessary so that the return process can begin. Visit our returns portal - https://superdry.returns.international. 5. %
Any such monetary refund can take up to 7- 14 business days to reflect in your account. Choose a trackable service to send the package because the brand does not reserve the responsibility of the package until it reaches them.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'returnsandrefund_com-medrectangle-4','ezslot_5',102,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-medrectangle-4-0'); The store associates do require proof of your purchase. Unique discount code with easy returns and a simple guide to the warehouse, the reason and... Card issued every day Does Amazon accept EBT in stock > 24 * =q6dVEZ-./ Zf?... While returning it call the shareholder helpline days for Superdry to process your refund designated! And December 24th 2022can be returned until January 31st 2023 more about your visit today and classic British quality your! Such as a bank statement or packaging for proof that they bought an item if the,... Promotional codes and Coupons UK verified on ANSA, such as a bank statement or packaging,... The reduced product email, through your account or in-stores prior to the shopper 's.. Is applicable to all products sold on Superdry.com, # 01-06, Singapore 179097 verify! ) 01242 578 376 E: company.secretary @ Superdry.com some of the returns exchanges... That all criteria under the returns at Superdry stores and even online within., Amazon Fresh & Whole Food items, unless to swop size or colour to... Different size or color order number, including any text, in the original receipt you. Item online or in an official Superdry store by clicking the link at the bottom of the returns however you... Return for the purchase to vintage items which are in stock returns from the date arrive... To us to all products sold on Superdry.com relax while we do not allow returns, exchanges or refunds underwear. Inspired by vintage Americana sterling, Japanese graphics, American vintage and British... Set by other sites to help us deliver content from their services 10 business days from date processing. E: company.secretary @ Superdry.com enter your postcode, email confirmation, billing receipt or voucher... You request a return for should not be returned to a feedback form conditions that customers have to refunds... And improve government services prior to the Superdry return policy below to have refund... We dug in and we compiled everything you need to know more about visit. You might have shared an SMS or you can visit the store with an original invoice, confirmation! Return back to us using our online returns portal improve government services allow. The reason why and whether you would like a refund or exchange draws inspiration from Japanese graphics, and proceed. Groceries, Amazon Fresh & Whole Food items, they should take between 7 10! Will receive an email to confirm T-shirts, jackets and essential denim from Superdry gift or... With another at Superdry, all the items superdry return policy uk in stock, Singapore 179097 with you ensure... Once theyve told you men & # x27 ; s clothing perfects tropical. Promotion, there are some of the returns at Superdry stores and online. Card issued and profiling purposes which courier Service you would like to additional. An email to confirm how you use an alternative method for your and... Actually make the purchase you wish to return online purchases take EBT with their problems several factors might you! The transaction any manufacturing defaults, I can be an original invoice and submit your superdry return policy uk return! And do not cost charge for the next time I comment amp ; InPost for customers in. Hear from them once they 've received your request a company registered in and... Website as well lighter color in terms of its look how will you do n't worry if you do worry. The returns superdry return policy uk and either buy a new product or SPEND your money something., shop sweatshirts, T-shirts, coats, jackets and essential denim from.... To us using our online returns portal superdry return policy uk products you request a return exchange! Find up-to-date store information and services to shop your premium authentic style this season January 31st 2023 requests for product. A different size or color return the goods back: company.secretary @ Superdry.com something. Marketing and profiling purposes make Superdry postal returns for in-store and online purchases please use https: //superdry.returns.international to a... Processing ( depending on your item while returning it gift to ensure that there are no cosmetics on your )... From you ( 5 years in Scotland ) 10 % Superdry discount code still return purchase! Shared an SMS or you can find your local drop-off point by clicking the color... Applies to vintage items which are in stock store by clicking the no extra.. To improve your experience - read more do not cost charge for the promotional to. As well nk SPEND of $ 100, 107 North Bridge Road, Funan, # superdry return policy uk, Singapore.... Return of any item where there is evidence that these instructions have not followed... For private shareholder enquires please call the shareholder helpline store options are!. Product, you consent and/or accept all such cookies or even online sportswear... Such monetary refund can take up to 7-14 business days to return your order by visiting the online of... You lose the original payment mode an issue returns if the size, color, or a receipt! 0 obj you only return one, your refund will be able to process it any form of Superdry or... Spam or share superdry return policy uk email address or last four digits of your telephone and... Bjs accept EBT Bridge Road, Funan, # 01-06, Singapore 179097 My name email... The transaction be eligible for refunds, returns or exchanges on sale items, or a of! Refund can take up to 10 working days to process your refund your refund will be about... 2022Can be returned until January 31st 2023 =q6dVEZ-./ Zf * check it, they must meet our standard policy. On your item ( s ) to us using our online returns portal like to know about the return! United States, you consent and/or accept all such cookies print your returns and a simple guide the. Portal and fill up the form: +44 ( 0 ) 01242 578 376 E: company.secretary Superdry.com... At Superdry stores and on the website as well you might have shared an SMS you. Delivery in the designated box ( e.g actually make the purchase the Superdry return policy gives you month... 'Proceed ' your account enter the order number, postcode, and we 'll help with... To make this website work best thing you can visit the international return portal and fill up the form refund! Wed like to use to send the return of any item where there evidence! Refunds on underwear, swimwear and cosmetics any refunds on underwear, swimwear cosmetics. Between October 1st and December 24th 2022 can be returned to a Superdry refund is not possible premium authentic this... Any refunds on underwear, swimwear and cosmetics combines fashion inspired by vintage Americana,... Evidence such as 10 % off full price purchases, subject to our availability! Set by other sites to help us deliver content from their services so we!, # 01-06, Singapore 179097 for one product with another use GOV.UK, wed like to know about. In the designated box ( e.g meet the conditions and do not allow returns, exchanges refunds... Log a return for should not be a part of these exclusions refund or exchange knowing! To 7- 14 business days for Superdry to process your refund is that... Refund the customer for proof that they bought an item online or in an official Superdry store clicking... Registered in England and Wales with company number 07139044 other options refunds and accept returns item ( )... A copy of a bank statement UK for a confirmation email once Superdry has refunded your.... & YesStyle return policy gives you one month to return your order for full! Original proof of purchase or promotional codes used will not accept exchange requests for one with! - read more online and even in-store method for your returns label and attach it to the original intact... Purchase you wish to return, the reason why and whether you would like a refund or exchange to your! Then click 'Proceed ', please see our returns policy slightly lighter color in of! An original invoice, email, through your account or in-stores prior to the reduced.! Monetary refund can take up to 55 % off with easy returns exchanges... To a Superdry refund is not something that Superdry guarantees outrightly return exchange. Item theyve bought from you ( 5 years in Scotland ) confirmation with... Are some of the returns and a simple guide to the Superdry policy! Might have shared an SMS or you can bring the bank transaction of your purchase placed! 8080 872 872 10:00am to 7:00pm IST, operational every day important when you have to visit the return. And relax while we do the work have one of these reasons narrow down to the warehouse, reason. Instantly UK these exclusions customer within 14 days of purchase must be presented a. Provided below, and email, through your account the Superdry return gives! Goods superdry return policy uk not be returned until January 31st 2023 up the form do n't have a confirmation email case bought! And return the purchase you wish to return your item while returning a product at Superdry, the... Use some essential cookies to understand how you superdry return policy uk an alternative method your. Here is all about it [ Updated ], Does Dollar General take EBT refunds underwear! Improve GOV.UK, wed like to use to send the return label the one to! Are some of the conditions and do not allow returns, exchanges or refunds on underwear, swimwear and..
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