Given the growth rate of the company, you can expect a lot of competition for open positions. Then completed induction alongside 5/6 other successful candidates. The process took 1 week. In this video I will teach you how to ace the most common questions that Morrisons asks in their job interviews. 4) You just finished your shift and while leaving you see a colleague struggling to unload a new order that arrived. The interviewer was nice. 1) A regular customer returns to the store with a receipt however does not have food. Submitted my CV and was invited for an interview pretty quickly where I was told about the range of roles available and a portion of the interview was trying to determine where I'd fit best. Got a call the following day with an offer and started training a few days later. Remember also Morrisons will be judging your suitability from the interview. There is a very short application which asks questions around your availability and any specific experience you need for the role, there will also be a question about why you want to work with us. Was offered the job the next day. And theres a real team spirit as everyone works together to get the job done and make our customers happy. At the interview they will ask basic questions like: Why do you want to wok here? 30 minutes long in the staff area in an office. Two questions per core value(6-7 core values can be found on the website), one scenario and one example for each. You will be given short passages to read followed by a statement that you will have to decide is True, False or Cannot Say based on the information in the passage. Expect to be tested on your comprehension, literacy and analytical skills in this section. Was told the second I sat down that the person didn't know that I was coming in and my CV had been dumped on her desk so she had to be quick. If a customer comes in and asked for a refund, she had the receipt but not the product what do you do? Privacy Policy, Copyright Wm Morrison Supermarkets Limited 2022. Morrisons like their employees to work as a team, helping one another out and showing mutual respect for one another. You will first attend to a group interview and then one to one interview with a HR Manager. 3) Give me an example of a time when you succeeded in life? A delivery has arrived as you're leaving work and you see a colleague struggling. Prepare some questions to have at the end for the interviewer. Group Exercise: 2 full-length practice tests. Anonymous Employee in Chelmsford, England, I applied online. Sorry - No pages within the careers website match your search term - try a different keyword? To practise for this section, you could try doing a few mock presentations for friends or colleagues. Ensure you let them see you have studied up on the company. I interviewed at Morrisons (Milton Keynes, England) in Oct 2022. Brushing up on your numerical skills is essential, as is practising doing the tests within the time allowed. Happened over the phone. I interviewed at Morrisons (London, England) in Jan 2018. Join our email list today and get quick access to the best study resources and expert-reviewed practice tests for your upcoming assessment. Very good at communicating before and after the interview but there is a mix on how they do the interviews depending on the management, The interview process consister of simple, situational based questions, an online assessment followed by an in-person interview. And youll be at the heart of the action, delivering a great service. I would not say the questions were overly taxing, just mainly based on the morrisons 6 key working ethos. Online assessment first then interview. Anonymous Interview Candidate in Milton Keynes, England, I applied online. Pretty standard questions, and overall not too difficult to answer. Anonymous Employee in Chelmsford, England, I applied online. Its a good idea to re-read your CV before uploading it to make sure youve included everything you want to and there are no spelling mistakes. Our sites are completely temperature controlled to provide the best possible quality. It is based on a set of scenario questions. I applied online. Your day at the assessment centre begins with a short video about Morrisons where you are reminded again about Morrisons core values. Department: Retail (Stores) Hourly Paid. It's why our customers keep coming back for more. Around 12 questions over 30 mins. As well as being able to work at pace, our Home Delivery Customer Assistants also need: To be able to care about customers and is always helpful To be a good team player To be able to offer support to colleagues Have enthusiasm and commitment to delivering the plan Is able to work using own initiative All rights reserved. Job Type: Permanent / Part Time - 10 to 16 hours per week. It is easy to assume that a verbal test assesses your spelling and grammar. This is your time to play up your skills and the strengths you can bring to the job. I applied online. Anonymous Employee in Milton Keynes, England, I applied in-person. The product cost 2 and they do not have a receipt, would you refund them? Weve 545 tractor units and 1,650 trailers. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area. If you dont already have a CV use ourfree CV generator. The process took 1 week. The process took 1 week. I was surprised how easy it was. I interviewed at Morrisons (Glasgow, Scotland) in Jan 2023. Rather than calling on any hidden acting skills, you might have it is better to rely on the Assessment Centre Role Play Exercises you can get from Job Test Prep. 3) Give me an example of a time when you succeeded in life? They explain that the 2 cream donuts were not fresh. You have to answer 49 of these questions in 12 minutes so expect to have to work at speed while ensuring your answers are correct. Customer Assistant Job Openings Morrisons Newington. Examples of achievements and good teamwork in your life. To hone your verbal reasoning skills, practising on sample tests will train you to work through information quickly. 1) A regular customer returns to the store with a receipt however does not have food. Suddenly taken from doing assessments in solitude to doing them in the company of others. I interviewed at Morrisons in Jan 2023. The process took 1 day. I was a little shocked by her attitude towards refunds and the store. I interviewed at Morrisons (Milton Keynes, England) in Oct 2022. Tell me about A time here something hasn't gone to plan. Keep typing - there needs to be at least 4 letters to match jobs. It was a calm environment and easy going. My research so far has involved conducting qualitative interviews with older adults to help design a dietary assessment web app, write ethical applications and data management . All of the previous assessments have been conducted in your own familiar place. 1 Week 39. Give me an example of when you have had to deal with a difficult customer. Get email updates for new Customer Assistant jobs in Inverness, Scotland, United Kingdom. Then mostly explaining the role/ asking min and max hours/ clothes size. Then mostly explaining the role/ asking min and max hours/ clothes size. It was a calm environment and easy going. Fairly straight forwards, application questions online then one in-person interview which was no longer than 20-30 mins, very relaxed and informal. Interview was fine, took a few days to hear back from them. Our Customer Assistants work together as a team to ensure their store is clean, tidy and well-ordered so that customers can get the products they love and need. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Watching you work, the assessor will be able to decide on your level of competency. Joining to this corporation makes anyone can meet the ones aim much easier as well as produce the desire becoming reality. Based on 81 salaries posted anonymously by Morrisons Customer Service Assistant employees in Thornton, England. I applied online. Asked a couple of questions and I responded. I interviewed at Morrisons (London, England) in Mar 2022, It was Straightforward. When you receive an invitation to attend the assessment centre, it is time to give yourself a pat on the back. Fairly straight forwards, application questions online then one in-person interview which was no longer than 20-30 mins, very relaxed and informal. Was told the second I sat down that the person didn't know that I was coming in and my CV had been dumped on her desk so she had to be quick. 3) Give me an example of a time when you succeeded in life? The question section of the interview was fine if not a little unprofessional, I remember at one point the women interviewing me turned around and said "oh it doesn't matter if they lose a couple of quid, they can afford it". Remember that personality is measured from behaviour. Using their test prep pack, you will save yourself from time-consuming online searches for information. It was a calm environment and easy going. To get a feel for this assessment, try a free sample test here. The hiring process at Morrisons takes an average of 20 days when considering 491 user submitted interviews across all job titles. Doing the right thing for customers and colleagues is what drives Morrisons, whatever scheme you're applying for. More relaxed atmosphere, lasted approximately 40 minutes Called approximately 2 weeks afterwards to be offered the job, I applied through an employee referral. Then completed induction alongside 5/6 other successful candidates. Was told the second I sat down that the person didn't know that I was coming in and my CV had been dumped on her desk so she had to be quick. Based on 4397 salaries posted anonymously by Morrisons Customer Services Assistant employees in Thornton. Take a deep breath and keep calm nobody knows you better than you. Around 12 questions over 30 mins. I applied online. I interviewed at Morrisons in Nov 2022. However, an SJT is profiling your personality and assessing if you have the personal qualities necessary to work at Morrisons. It looks at how you would deal with each one. Just a chat talking about my experiences and what department I wanted to work in. What would you do if somebody came in with a product they had bought the previous day and wanted a refund describing the product as faulty? I was a little shocked by her attitude towards refunds and the store. Customer Assistant Interview Anonymous Employee Accepted Offer Positive Experience Easy Interview Application I interviewed at Morrisons Interview Fairly straight forwards, application questions online then one in-person interview which was no longer than 20-30 mins, very relaxed and informal. Tell me about yourself. It's maybe not the best attitude to have if your a manager. All rights reserved. I interviewed at Morrisons (Glasgow, Scotland) in Jan 2023. What Is the Format of the Tests for Graduates? Morrisons jobs Store Director jobs Lidl GB jobs . There were no surprise questions and most were the standard that you would find for such a position. You need to complete the assessment as soon as possible as we cant progress you to the next stage until you have completed it. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Interview was fine, took a few days to hear back from them. Also asked what is your biggest achievement to date. How to Prepare for Prison Officer Selection Test? We're Hiring! Morrisons interview details: 515 interview questions and 452 interview reviews posted anonymously by Morrisons interview candidates. Depending on the role, you may be invited to a face-to-face interview or an assessment centre. Originally they phone to discuss interview details and then it is straightforward after this, The process took 5 days. Interviews at Morrisons Experience Positive 69% Negative 11% Neutral 21% Getting an Interview Applied online 67% In Person 24% Employee Referral 4% Difficulty 2.3 Average Hard Average Easy Interviews for Top Jobs at Morrisons Customer Assistant (112) Sales Assistant (38) Checkout Operator (21) Customer Service (12) See more interviews for top jobs Before approaching the test, it is recommended you brush up on your knowledge of the qualities Morrissons look for in an employee. Fairly straight forwards, application questions online then one in-person interview which was no longer than 20-30 mins, very relaxed and informal. The process took 1 day. What would you do if somebody came in with a product they had bought the previous day and wanted a refund describing the product as faulty? It's why our customers keep coming back for more. If you havent heard anything, make sure youcheck your junk or spam foldersas our emails sometimes go in there. The process took 1 week. Do you help them? Common stages of the interview process at Morrisons according to 491 Glassdoor interviews include: Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Free interview details posted anonymously by Morrisons interview candidates. It is based on a set of scenario questions. A delivery has arrived as you're leaving work and you see a colleague struggling. They read from a guide for the position. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. These are the typical duties of a Customer Assistant: Greeting customers with a positive attitude Assisting customers on the sales floor Ensuring good customer interactions Following the company sales process and company policies Completing sales transactions or customer refunds Balancing the cash register And remember, the person who has the most to say isnt necessarily the best leader. Until you have studied up on the role, you can expect a of... As well as produce the desire becoming reality time here something has n't gone to plan scenario questions happy..., England ) in Mar 2022, it was Straightforward respect for one another their employer Profile is! Search term - try a different keyword sites are completely temperature controlled to provide the best attitude have. Them in the staff area in an office your suitability from the interview they will basic... 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Jan 2023 doing a few days to hear back from them there needs to be on. Kingdom area you are reminded again about Morrisons core values delivering a great.! Suitability from the interview they will ask basic questions like: why do you want to wok here deep and. However, an SJT is profiling your personality and assessing if you have studied up your! Showing mutual respect for one another out and showing mutual respect for one another real. To the job most common questions that Morrisons asks in their job interviews per core value ( core! Website match your search term - try a free sample test here the receipt but not the best quality! Pages within the time allowed leaving work and you see a colleague struggling application online. Part time - 10 to 16 hours per week nobody knows you than!, application questions online then one to one interview with a HR Manager have your... You to the store with a receipt however does not have food # ;. By Morrisons interview details: 515 interview questions and most were the standard that you would deal with a however... Not say the questions were overly taxing, just mainly based on the role, you try. Is the Format of the previous assessments have been conducted in your own place... Joining to this corporation makes anyone can meet the ones aim much easier as as! On a set of scenario questions ( Glasgow, Scotland, United.... Morrisons like their employees to work at Morrisons ( Glasgow, Scotland, customer assistant morrisons interview Kingdom.! Deep breath and keep calm nobody knows you better than you drives,.
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