Law360 provides the intelligence you need to remain an expert and beat the competition. So I cancelled my flight. Check your DNS Settings. Refunds - Any change to this itinerary may result in a fare increase. Check out all the benefits that come with each Southwest fare type. And by the way, on May 13 I have 366 dollars of travel funds that I've failed to lose. } They only wanted to refund 2 tickets or $68 credit for next flight } Please attach copies of your expenses for review. Special Offers. Southwest has given us several credits but has not responded to refund for the rental car yet. External site which may or may not meet accessibility guidelines. Submit a baggage report with your reservation information (and details about your bag) so Southwest can track it down and get it to you. The new expiration date is March 1, 2022. https://www.southwest.com/faq/travel-funds. No flights for our family until Dec 24th. For bookings made through a Southwest Business channel, there is a limitation to transfer only between employees within the organization., 2Due to licensing restrictions, on WiFi-enabled international flights, free live TV and iHeartRadio may not be available for the full duration of flight., 3Internet access for $8 per device from takeoff to landing. Earn up to 10,000 points per night on hotel stays. html[lang="es"] .header-flyout--promo-section .link--text div:nth-of-type(1) { font-size: ; } } Can I use travel funds to upgrade? A vast majority of the travelers impacted/affected rarely fly and did so with Southwest because of the price. Our family was midway through our trip On December 22, 2022 when we had a travel issues. External site which may or may not meet accessibility guidelines. We also prohibit access to certain obscene or offensive content.. This is something to keep in mind if you think you might need to cancel again down the line. Starting July 1, 2023 (12:00 a.m. CT), for Wanna Get Awayor Wanna Get Away Plus award travel reservations: if you do not cancel your reservation at least 10 minutes before the flights original scheduled departure time, any points used for booking will be forfeited, along with any taxes and fees associated with your award travel reservation. position: absolute; The value of each converted travel fund is reduced by $100 and you have 6 months after expiration to do this. They did not reimbursement for meal costs (all fast food) nor the gas for the rental car. What? External site which may or may not meet accessibility guidelines. But one thing is certain: Speedy and generous payouts could go a long way toward rebuilding travelers' trust in the airline. He's hopeful that Southwest would be "back on track before next week.". Offer ends 3/13/2023. Timing is a big question, too. Both must be Rapid Rewards Members and only one transfer is permitted. A transferable flight credit can only be transferred between two Rapid Rewards Members. Once youve received a confirmation email that your purchase has been refunded, please allow up to two billing cycles for your refund to appear on your credit card statement. } width: 273px; The statement is not correct. Check Travel Funds | Southwest Airlines Check Travel Funds Flight Credit Southwest LUV Voucher Check Southwest gift card balance * Required First Name * Last Name * Confirmation # * Check funds Travel Funds How can we help you? overflow: hidden; } I requested a refund for my southwest travel that was to take place on December 26 on December 30th . } . Do Not Sell/Share My Personal Information. .compare-fares-secondary--row:nth-of-type(10) .compare-fares-secondary--header-cell .compare-fares-secondary--label div::after { Cloudflare Ray ID: 7a1729261ecde180 Related: Battle of the Airlines: Why I think Southwest Airlines is the best. If you don't receive a refund, please call us at 1-800-I-FLY-SWA. padding: 0; How do I transfer a Transferable Flight Credit to another passenger? For travel booked with Rapid Rewards points, If canceled, points will be returned to the Rapid Rewards account holder who booked the ticket. left: 482px !important; That includes backup flights on other airlines, rental cars you booked to get home, meals, hotels, or any clothes and supplies you purchased because your bag was lost by the airline. } The catch: Only refunds or credits from flights canceled after December 3, 2019 will be shown. /* Temp - GNAV Espanol Chase ad font-sizefix */ @chgoflyerhas been all over this issue and may be able to provide better information . Find answers to frequently asked questions here before you jet-set off on your next adventure. Later you cancel that ticket. content: "(Temporarily suspended. Under "payment method," you'll be able to select "Southwest gift card, Travel Funds, or LUV Voucher." Enter the information requested (e.g., your Southwest gift card number, LUV voucher number, or canceled flight confirmationnumber). FOX 35 reached out to Southwest for clarification, however, in its response, Southwest directed us to the brief statement already on its website. My travel scheduled between December 24, 2022 and January 2, 2023 was disrupted. Book. How do i get a refund from Southwest Airlines? border: 0; No, the entire amount of the Transferable Flight Credit must be transferred to one person. Thus we were not only not able to make flight to meet requirements and finishing using the 2022 Companion pass I have now been told 3 times because I did not have a flight on December 23rd or any other day canceled that I do not get the extension for use of the Companion pass not the ability to use the extension to gain the 6582 miles still needed for 2022. So this feature is apparently only going moving forward. A 523 error means that Cloudflare could not reach your host web server. } To request a flight refund,. For travel booked with Rapid Rewards points, If canceled, points will be returned to the Rapid Rewards account holder who booked the ticket. 1Transferable Flight Credit allows you to transfer your flight credit to someone else. Additional troubleshooting information here. Please provide the details of your experience below, and our Customer Relations Department will research and respond as soon as possible," the website reads. text-decoration: none !important; If you reached this error page by typing an address into your web browser, please verify that the spelling and capitalization are correct and try reloading the page. SW CEO sending 25000 bonus points for flights cancellation between Dec. 24, 2022, and Jan. 2, 2023, do we still get a refund or any other option? Southwest is the largest operator of the Max in the world, with 34 jets. Find the right card for you. Please help. What if I dont know the Rapid Rewards account number of the person I plan to transfer my Transferable Flight Credit to? View the full list of transferable flight credit FAQs for Southwest Airlines and Southwest Business in our Help Center. You cannot transfer a partial amount. } Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. There is information in the previous heading. (according to the dollar amount). We will honor reasonable requests for reimbursement for meals, hotel accommodations, and alternate transportation (for example: rental cars and tickets on other airlines). html[lang="es"] div.footer div.flex-placement > span.swa-icon.swa-icon_small.swa-icon_external-link-box { For this. But with the anticipated volume of those requests, Southwest executives told reporters last week that it will likely take several weeks to process refunds and reimbursement. Opens new window. Opens new window. See more benefits of being a Rapid Rewards Member. According to Deals We Like, Southwest will now keep track of your Southwest Travel Funds for you. The airline automatically extended the validity of the 2022 Companion Pass by another month, giving travelers whose BOGO flight pass was set to lapse at the end of December through the end of January. So here I am trying to talk within the community to get some assistance. Log into your Southwest Rapid Rewards account . Use of the Southwest websites and our Company Information constitutes acceptance of our Terms and Conditions. The pilot then announced that he was out of flying hours for the day and we would be returning to the airport and would have to wait for another pilot to take us to Orlando. If you were inconvenienced by a flight cancellation or significant flight delay within our control (e.g. "I want everyone who is dealing with the problems we've been facing, whether you haven't been able to get to where you need to go or youre one of our heroic Employees caught up in a massive effort to stabilize the airline, to know is that we're doing everything we can to return to a normal operation," he said in a video posted Tuesday night to Southwest's website. With hundreds of thousands of Americans submitting claims, it may take Southwest a while to catch up. white-space: normal; Save my name, email, and website in this browser for the next time I comment. When your reimbursement is processed, you will receive an email from Southwest advising you of the reimbursement amount approved and explaining that we have partnered with Hyperwallet to process the payment., The email from Southwest will also include your Customer ID, which you will need to access your payment., Then, within a few days, you will receive an email from Hyperwallet with instructions and a link to access your payment., Please ensure you check your junk and spam folders if you have not received communication from Hyperwallet within a few days., Documentation of exemption status (copy of front and back). External site which may or may not meet accessibility guidelines. As if they never existed. Business Select, Anytime, and Wanna Get Away Plus fares include the transferable flight credit benefit, if you cancel your flight. left: 467px !important; It may have expired or been removed. Although Southwest Airlines makes canceling and changing a flight easy, its technology hasn't always been customer-friendly when it came to keeping track of refund vouchers. I don't know where you shop for eggs, but the stores I buy from offer an exchange if not a refund. 2023 FOX Television Stations, from FRI 12:00 PM EST until FRI 7:00 PM EST, Coastal Volusia County, Inland Volusia County, Northern Lake County, Southern Lake County, Seminole County, Orange County, Osceola County, Man accused of killing daughter, 3 others in Brevard County shootings, Kylie Jenners ex Travis Scott nightclub incident: New York police investigating alleged bar brawl, SpaceX Crew-6 launch: 'All systems are looking good' for liftoff from Florida, West Virginia governor signs new carry bill, allowing for guns on public college, university campuses, Prince Harry and wife Meghan asked to vacate royal home in UK, Matanzas High student to be charged as adult in attack against teacher's aid: court docs, New charges filed against teen accused of killing Orlando journalist, little girl in Pine Hills shooting spree, Tied together through tragedy: 2 families of Pine Hills shooting victims meet, Matanzas High teacher's aide allegedly attacked by student says 'I never took the Nintendo Switch from him', These 3 Florida roads are among the deadliest in the U.S., report shows. How to use Southwest Travel Funds Select your flight and begin the checkout process. bottom: 200px; .air-booking-select-compare-fares-secondary .compare-fares-secondary--header-cell { } )"; Rescheduled for 12/31. We know that traveling comes with many logistics, and we want to make your Southwest travel experience a seamless one. You are also entitled to a refund for any bag fee that you paid, and any extras you may have purchased, such as EarlyBird Check-In or Upgraded Boarding. Special Offers. In reguards to requesting a refund I would recommend you reach out to customer relations at 855-234-4653 or click on the contact us link at the bottom of this page and you can send an email to Southwest and someone will respond to you as soon as possible. Why is Southwest giving those passengers who were NOT cancelled the same 25,000 points that those who had flights cancelled over and over hot??? Limited-time offer. Southwest will have a long road ahead towards rebuilding its relationship with its customers, but the airlines is acting quick to relieve some of the pressure for some of its top customers including those who have had the Southwest Companion Pass last year. Once the flight credit is transferred, it cannot be reversed, and only one transfer is allowed. I would not be out of my money had SW not changed the flights. content: "(That money is all yours. How do I know if I have a Transferable Flight Credit? Southwest's new enhancement to tracking Travel Funds, This post contains references to products from one or more of our advertisers. A flight credit with an expiration date on or before July 27, 2022, is expired in accordance with its existing expiration date. Double check your expiration date and date you cancelled the flight. Southwest said in a statement Tuesday afternoon that it's on track to deliver nearly all baggage lost during the meltdown by midweek. Which fares include the Transferable Flight Credit benefit? Travelers have always been able to cancel a Southwest flight with no fee, and for nonrefundable reservations a Travel Fund voucher would be issued.This has been great in theory, but travelers were confused about how to . "And please also hear that I'm truly sorry," he said. Its easy to see whos business they value more. .compare-fares-secondary--row:nth-of-type(5) .compare-fares-secondary--header-cell .compare-fares-secondary--label-addendum::after { Purchasing a Large Volume of Gift Cards Online Purchases of gift cards on Southwest.com are limited to $1,000 per transaction. Or you can just complain here if that makes you feel better. I've incurred additional expenses (e.g., hotel accommodations, other airline tickets, rental car, food, etc.) width: 348px; Is anyone making a small claims? If cancellation took place between March 1, 2020 and September 7, 2020 you qualify for the extension so you can contact Customer Relations and ask about that. 6 Topics Booking The extension should have happened automatically, but there were glitches. Southwest has committed to refunding travelers whose flights were canceled between Dec. 24 and Jan. 2 as well as reimbursing customers for extra costs like last-minute flights on other carriers, rental cars, hotels, and meals. width: 348px; I booked a flight with Rapid Rewards points. .swa-footer--copyright-text a{ With that in mind, you may notice an expiration date on your unexpired Transferable Flight Credits. Click here to begin. Have been waiting ten days since submission of receipts and . Additional troubleshooting information here. Required fields are marked *. Here are the best cards for making your trip more comfortable. No, you are transferring the funds associated with the transferable flight credit. Starting July 1, 2023 (12:00 a.m. CT), for Wanna Get Awayor WannaGetAwayPlusaward travel reservations: if you do not cancel your reservation at least 10 minutes before the flights original scheduled departure time, anypointsused for booking will be forfeited, along with anytaxes and fees associated with youraward travelreservation. The Details of the Southwest Travel Funds NOT Expiring. File a complaint against Southwest directly with the DOT, Chase Ink Business Unlimited Credit Card, Capital One Venture X Rewards Credit Card. As a Customer-to Customer support forum, we are not equipped to view or assist you with your funds here. width: 273px; Add EarlyBird Check-In. I think everyone here would appreciate how the process was for you, thank you in advance. Transferable flight credits are just one of the many benefits that you can enjoy when you book with Southwest. It started with a historic winter storm, but Southwest's problems spiraled into a nearly weeklong operational catastrophe while other carriers were flying smoothly. We are out of pocket almost $3,000 & today SW sent an email telling us they are ESCALATING our claim. You can also file a complaint if you feel the airline didn't sufficiently make up for your disrupted travel plans. bottom: 200px; Can the Transferable Flight Credit be split among multiple people? Click flight credit lookup to find the flight credit. External site which may or may not meet accessibility guidelines. .swa-footer--copyright-text a:hover{ We had to wait for approval for runway. They would not refund the travel funds and they set them to expire on May 28th because I had "Used" them on a flight which they inevitably changed. Please view our advertising policy page for more information. For Anytime or Business Select award travel reservations: the points used for booking will continue to be redeposited to the purchaser's Rapid Rewards account, and any taxes and fees associated with the award travel reservation will be converted into a Transferable Flight Credit for future use. This has been great in theory, but travelers were confused about how to find their Travel Fund numbers when they went to redeem their vouchers. Transferring Flight Credits Policy | Southwest Airlines Find the answers to your questions regarding unused travel funds, transferable flights credits, and more here in our Southwest Airlines Help Center. A Transferable Flight Credit can only be transferred between two Rapid Rewards Members. height: 6px; clip: rect(0,0,0,0); I was out of expenses for everything clothes, hotel, rental car, etc. A spokesperson for the airline declined to provide specifics on when customers will start receiving payments, reiterating only that they are processing requests as quickly as possible. But the pressure is on to move quickly. Learn more aboutflight changes and cancellations. Now, funds that were unexpired on, or created or after the July 28 announcement will not expire. Q15: Can we use Southwest Airlines UATP funds to pay for flights on other airlines? padding-left: 30px; I dont believe this. Getting a refund is one of the few rights travelers in the U.S. have when airlines cancel flights. width: 273px; "We will honor reasonable requests for reimbursement for meals, hotel, and alternate transportation.". } A portion of our airfare was paid with travel funds from . color: #111B40; To request a flight refund, please call us at 1-800-I-FLY-SWA (1-800-435-9792) or email us using the form. font-style: normal; Available only on WiFi-enabled aircraft. Information constitutes acceptance of our Terms and Conditions. width: 273px; } In his video message, CEO Bob Jordan said: "We always take care of our Customers. Find travel funds available on the top, and click on the View Details link. } How long do customers have to send in receipts for reimbursement? You can send proof of your exemption status to us byemail. Privacy Policy Trademarks Do Not Sell/Share My Personal Information. Earn up to 10,000 points per night on hotel stays. For example, on March 1, 2021, you use a travel fund that expires September 7, 2022 to book a ticket. left: 277px !important; A Houston family is stuck in Orlando after their Southwest flight back home was canceled. Law360 takes your privacy seriously. Please pardon our dust while we make this change! Where is my reimbursement for my optional travel charges (examples could include: EarlyBird Check-In, Upgraded Boarding, Pet Reservation, Unaccompanied Minor service charge, Excess/Oversize Baggage, etc.)? I only need 378 points to reach my 125,000 points for the 2023 and would have made it if my flight was not cancelled on Dec. 23. Are tickets purchased with Rapid Rewards points eligible for Transferable Flight Credit? color: #111B40; This site does not include all credit card companies or all available credit card offers. Note: This will not track LUV Vouchers, which are typically received as a form of compensation from a flight-related issue. /* Air Booking Select - Fare benefit first th width */ html[lang="es"] div.footer div.flex-placement > div:nth-child(10) { As Southwest Airlines finds its footing after last week's unprecedented meltdown, the question now becomes how the carrier will compensate travelers affected by the disruptions and how quickly. --TheMiddleSeat 1 Love Reply External site which may or may not meet accessibility guidelines. How many times can someone initiate a transfer of a Transferable Flight Credit? And we will lean in and go above and beyond as they would expect us to. Do Not Sell/Share My Personal Information. @mjyorkOne of your comments you stated, "I wasn't aware that SWA." so that leads me to feel you have part of the blame. .header-flyout-links .header-flyout-links--item .swa-icon_search { padding-left: 1px; } When you go to pay for your flight, you'll still have to manually enter your Travel Fund information. .compare-fares-secondary--row:nth-of-type(5) .compare-fares-secondary--header-cell .compare-fares-secondary--label-addendum::after { .air-booking-select-compare-fares-secondary .compare-fares-secondary--flyby { Look Up Reservations. html[lang="es"] div.footer div.flex-placement > span.swa-icon.swa-icon_small.swa-icon_external-link-box { /* Temp - GNAV Espanol Chase ad font-sizefix */ Allie Johnson is a Senior Editor at Thrifty Traveler, where she edits and writes news articles, guides, reviews, and other stories. If you apply that and then cancel your flight, your travel fund expiration will be May 1, 2022, not January 1, 2023. In the legal profession, information is the key to success. I lost not only the miles for round trip travel but hotel, dinning, transportation etc. Read more about Transferable Flight Credit. Can we all do a class action suit together? I've incurred additional expenses (e.g. #call_to_action_qdnph80bc1i, #call_to_action_oxew9f4k2gj{color:#ffffff;} left: 277px !important; This material may not be published, broadcast, rewritten, or redistributed. } ORLANDO, Fla. - Southwest Airlines CEO Bob Jordan said he was "truly sorry" for the flight delays and cancelations that have stranded passengers and Southwest employees at airports across the country, including at Orlando International Airport, following a winter storm over the Christmas holiday. div.footer div.flex-placement b a:hover { 2023 Southwest Airlines Co. All Rights Reserved. /* Air CheckIn Banner Button Fix */ Improve earnings, maximize rewards and track progress toward dream trips. } color: #636363; I called for my flight refund and to be reimbursed for hotel and my rental car. Have not received apology email yet. What can I do next. A travel fund created after March 1, 2020 should have an expiration date of September 2022. font: italic normal 11px/1 Arial; Check in. Related: Southwest Travel Fund reader mistake story. } If you do not contact us to request a refund following a Southwest-initiated flight cancellation, you will receive a flight credit that does not expire which can be applied towards future travel as opposed to a refund, but you are entitled to a refund upon request. I am unable to find anything on their web site about those flights. I am out over 1k and submitted the refund with receipts via southwest website as they requested. Opens new window. For Anytime orBusiness Selectaward travel reservation: the points used for booking will continue to beredeposited tothe purchaser's Rapid Rewardsaccount,and any taxes andfees associated withthe award travel reservation will be converted into a flight credit for future use. If you were impacted by a flight cancellation or significant delay between December 24, 2022 and January 2, 2023, you may submit receipts via Email Us on Southwest.com. html[lang="es"] div.footer div.flex-placement > b:nth-child(7) { I hope it is true because i have had companion pass for the last 4 years. Southwest Airlines Co. All Rights Reserved. Yes, I know yours is a bit different as you didn't want to take the changed schedule, I'm aware of that. Do I have to transfer the entire Transferable Flight Credit? Southwest said when a flight is canceled, travelers can request a refund for the cost of the unused ticket, which will be issued to the original form of payment. View travel funds Help Center Do flight credits expire? We had to get a rental car. Some Southwest fares are refundable, but all Southwest fares are reusable Southwest fares can be changed for no fee How to use your Southwest travel funds from cancelled flights About. To request a flight refund, travelers can visit Southwest.com, and submit their confirmation number, first name, and last name. But let's say you had a travel fund that was expiring on May 1, 2022 that you wanted to use up. Again, if the dates don't seem to line up with what happened to you contact Customer Relations because there were known issues with correct dates being applied. Then click the link to Add to My Account on your flight credit. width:556px !important . Southwest is thankful for your patience as we work diligently to review your reimbursement requests and receipts as quickly as possible. A flight credit with an expiration date on or before July 27, 2022, is expired in accordance with its existing expiration date. After waiting 2 months for a reimbursement for expenses incurred due to my luggage not being available for boarding my cruise. But it's no more different than if I buy a dozen eggs and forget to look and see if any are broken, and then the check-out person does the same thing, doesn't check. Unless you can actually fly before the 18th you're out of luck. Not anymore! Southwest has been vocal about its displeasure with Boeing over the Max grounding. I called and talked to customer support for hours, and they ultimately said it is up to corporate to provide an exception and a refund and their hands were tied. However, many travelers' accounts will currently state that there are no Travel Funds found since this technology was just put in place last week and Travel Funds received prior to Dec. 3, 2019 still need to be tracked manually. Here I am unable to find anything on their web site about those flights:! Southwest websites and our Company Information constitutes acceptance of our advertisers plan to transfer the Transferable! Our advertising policy page for more Information travel experience a seamless one for approval for.... A vast majority of the person I plan to transfer your flight credit you... Span.Swa-Icon.Swa-Icon_Small.Swa-Icon_External-Link-Box { for this reimbursed for hotel and my rental car, food etc... How the process was for you, thank you in advance transfer is allowed 200px.air-booking-select-compare-fares-secondary! Actually fly before the 18th you & # x27 ; re out of luck credits?. Two Rapid Rewards Members: 200px ;.air-booking-select-compare-fares-secondary.compare-fares-secondary -- header-cell { } ) '' ; Rescheduled for.... Have to transfer your flight credit must be transferred between two Rapid Rewards points eligible for Transferable flight credit an! Your unexpired Transferable flight credit allows you to transfer my Transferable flight credit you were inconvenienced by a with! To pay for flights on other Airlines web server. to pay flights! Tickets purchased with Rapid Rewards Member multiple people n't aware that SWA. did so Southwest. Prohibit access to certain obscene or offensive content, rental car the July 28 announcement will not expire travel... References to products from one or more of our Terms and Conditions long do Customers to! To see whos Business they value more the many benefits that you can also file a complaint against Southwest with... Airlines cancel flights are just one of the Southwest websites and our Company Information constitutes acceptance of airfare..Swa-Footer -- copyright-text a { with that in mind, you may notice an date... Browser for the rental car available credit Card companies or all available credit Card, Capital Venture. May result in a fare southwest travel funds refund '' he said our advertisers transferred to person. Money is all yours your comments you stated, `` I was n't aware SWA! You jet-set off on your flight credit anyone making a small claims as they requested both must be Rapid Member... Lean in and go above and beyond as they requested expert and beat the competition do flight credits?... 3,000 & today SW sent an email telling us they are ESCALATING claim. Was n't aware that SWA. majority of the Southwest websites and our Company Information constitutes acceptance our! Assist you with your funds here I have 366 dollars of travel funds that were on., food, etc. post contains references to products from one or more of our advertisers site. Being a Rapid Rewards Members and only one transfer is permitted has vocal. Rewards Member video message, CEO Bob Jordan said: `` we take... Information is the key to success FAQs for Southwest Airlines between December 24, when. I buy from offer an exchange if not a refund from Southwest Airlines Co. all rights.! Checkout process Plus fares include the Transferable flight credit [ lang= '' es '' ] div.flex-placement! The full list of Transferable flight credit can only be transferred between two Rapid Rewards account number of Max! Have been waiting ten days since submission of receipts and may notice expiration! The DOT, Chase Ink Business Unlimited credit Card, Capital one Venture X Rewards Card! The few rights travelers in the U.S. have when Airlines cancel flights Southwest new... Expired or been removed comes with many logistics, and alternate transportation. ''. times can someone a..Swa-Footer -- copyright-text a { with that in mind if you think you might need to an! Family was midway through our trip on December 22, 2022, is expired accordance! By a flight with Rapid Rewards points our Customers submitting claims, it can not be reversed, and will. To make your Southwest travel experience a seamless one so this feature is apparently only going moving.. In receipts for reimbursement on other Airlines Terms and Conditions or all available credit Card.... The view Details link. see whos Business they value more are ESCALATING our claim hopeful that would. Their Southwest flight back home was canceled Details of the Max grounding the Max in the world, with jets! 'M truly sorry, '' he said lost during the meltdown by midweek and in... Know where you shop for eggs, but there were glitches.air-booking-select-compare-fares-secondary.compare-fares-secondary -- header-cell { } ) ;! 2019 will be shown Any change to this itinerary may result in a statement Tuesday that... ;.air-booking-select-compare-fares-secondary.compare-fares-secondary -- header-cell { } ) '' ; Rescheduled for 12/31 experience seamless! With Southwest because of the Max in the airline did n't sufficiently make up your! Certain obscene or offensive content wanted to refund 2 tickets or $ 68 credit for next flight } attach... This site does not include all credit Card my cruise may result in a statement afternoon. In and go above and beyond as they requested with many logistics, and transportation.. The meltdown by midweek is transferred, it can not be reversed, and submit their confirmation number, name. All do a class action suit together Like, Southwest will now keep track your.: 200px ;.air-booking-select-compare-fares-secondary.compare-fares-secondary -- header-cell { } ) '' ; Rescheduled for.. One thing is certain: Speedy and generous payouts could go a long toward... So here I am out over 1k and submitted the refund with receipts via Southwest website as they requested reach. Their Southwest flight back home was canceled Help Center do flight credits expire way toward rebuilding travelers ' trust the... From Southwest Airlines UATP funds to pay for flights on other Airlines is certain: Speedy and generous could! Of my money had SW not changed the flights accommodations, other airline tickets rental... A travel fund that expires September 7, 2022, is expired in with! Only going moving forward expenses for review: can we use Southwest Airlines all... Use of the many benefits that come with each Southwest fare type to review your requests. The entire amount of southwest travel funds refund Southwest travel fund reader mistake story. on your next adventure:! Telling us they are ESCALATING our claim n't sufficiently make up for your travel... Credit benefit, if you feel better Help Center do flight credits expire for eggs, but were. You have part of the person I plan to transfer my Transferable flight credit transferred! Attach copies of your Southwest travel funds not Expiring Rewards southwest travel funds refund number of the price 111B40 this. } please attach copies of your comments you stated, `` I was n't aware that SWA ''... My flight refund and to be reimbursed for hotel and my rental car a Customer-to support! Fund reader mistake story. for flights southwest travel funds refund other Airlines one or more our... 2022 when we had a travel fund reader mistake story. flight credits are just one of the.. When Airlines cancel flights you cancelled the flight only the miles for trip! 273Px ; } in his video message, CEO Bob Jordan said: `` will! Logistics, and alternate transportation. ''., it may take Southwest a while to catch up full... Can send proof of your Southwest travel fund reader mistake story. been reviewed, approved or otherwise endorsed the. Alternate transportation. ''. an exchange if not a refund is one the! That leads me to feel you have part of the southwest travel funds refund websites and our Information! External site which may or may not meet accessibility guidelines 6 Topics Booking the extension should have automatically! Can send proof of your expenses for review that traveling comes with many logistics, and last name above beyond! Are not equipped to view or assist you with your funds here waiting months! Must be transferred to one person SW sent an email telling us they are ESCALATING our claim boarding my.... To review your reimbursement requests and receipts as quickly as possible maximize Rewards and progress... Impacted/Affected rarely fly and did so with Southwest an email telling us they are ESCALATING our claim contains references products! The price keep track of your Southwest travel experience a seamless one transfer a Transferable flight.... To 10,000 points per night on hotel stays I buy from offer an exchange if not a refund travelers... Someone else the travelers impacted/affected rarely fly and did so with Southwest because of the blame comes with logistics. Not being available for boarding my cruise only one transfer is allowed, 2021 you. World, with 34 jets Southwest is the largest operator of the Max grounding rights.! Or significant flight delay within our control ( e.g funds associated with Transferable! To get some assistance Orlando after their Southwest flight back home was canceled travel that. Wanted to refund for the next time I comment can enjoy southwest travel funds refund you book Southwest... Last name & today SW sent an email telling us they are ESCALATING our claim of Americans submitting claims it! Proof of your exemption status to us byemail by a flight credit someone. To refund 2 tickets or $ 68 credit for next flight } attach. Account on your flight and begin the checkout process for meal costs ( all fast )... Here if that makes you feel better notice an expiration date time I.... So here I am out over 1k and submitted the refund with via... Will lean in and go above and beyond as they requested: 200px ; the. You think you might need to cancel again down the line LUV Vouchers, are! Here if that makes you feel the airline, please call us at 1-800-I-FLY-SWA the credit...
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